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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,554 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great upgrade from Samsung Note 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is thin, lightweight, powerful enough to multitask without lag and loaded with high tech features!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all good a little big but getting use to . Great camera so far no issues can nit say anything bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iphone 6s. I was worried about using the new operating systems since I had been with apple since the Iphone 3g. Samsung makes a great phone and I'm glad I switched. Samsung smart switch app makes switching from iOS to android a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything. The camera is so intelligent and it’s pretty hard to mess up any picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of Samsung phones. This phone is awesome. So many features and the camera is magnificent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great all in one phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does absolutely everything and the screen is perfect size to read from. Super hd images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Galaxy S9 plus best thing I could have done I definitely recommend to all my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pics, the screen is amazing. Only downside is that u can't change the message background.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several phones over the years and without a doubt this is the best phone I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Samsung Galaxy S3. So much nicer. So many features. Great camera. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love androids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung Galaxy S9 is great. Very sleek and easy to transition to from my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy S9 Plus-it's a great product!!! The service from Best Buy is the best too!!! Shout out to the Best Buy in Pensacola, FL!!!! Nicole and Laara are the best along with Chris and Jake "from State Farm". They made my purchase a pleasure and answered endless questions from me. They gave me all the time that I needed before the purchase. Laara even stayed after closing to make sure all my data was properly copied to my new phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with qualities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I love it and everything about it. It has great features and technology. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Purchased this phone for myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a battery that has much more power than my last phone. The screen is just perfected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice change from an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an android years ago and had no issues, but decided to switch to iPhone. My phone started to bog down because of the new iOS, so I went back to android and the S9+, and I couldn't be happier. I was leery about this phone not having stock android, but I am happy with Samsung's flavor of it. I thought I would have some anxiety switching back after 6 years, but I had none. I'll be sticking with Samsung for the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Moto Z2 Play... really liked it especially the battery mod...this S9+ is a faster & slightly bigger phone than the Moto...but it has no where near the battery life of the Moto...the reason for me upgrading was I want waterproofing so I could carry the phone out on my jetski without any worries... the S9+ dies before the day ends with my normal usage ... having to carry a battery charger at all times...phone itself is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone from samsung. The large screen and security features make it safe and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    NICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the colors, very light, and fast. Looking for sports armband is hard to find because of size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a S3 so this S9+ is quite an improvement. So far everything about this phone is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new phone. The camera takes amazing pictures, especially in low light situations

    I would recommend this to a friend