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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,554 reviews
  • Rated 5 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a current flagship Samsung phone and I have not been disappointed. There are some things Samsung could do better (what is that personal emoji thing?), but they are minor when judging this as a productivity device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my S9+ for about a month so far, and I love it. The only reason I gave it 4 stars instead of 5, is that you can't give different contacts, different message tones for texts. You can still have different tones for calls, just not texts, and I LOVED having that feature on my previous Galaxy phones. I REALLY hope Samsung puts out an update soon and gives us this feature back. I would have thought twice about buying the S9+ if I had known about this.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Samsung 9+ is great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is sharp looking and works better and faster than the Samsung 8.its worth getting this new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace a galaxy S5. I did not want want to be on the hook for the latest Samsung flagship phone, so the S9+ seemed like a good value. For me the upgrade in user experience is greater than the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy 9 plus is like my old Samsung Edge and my old Active together in one device. I like features, durability and aesthetically, the Sunrise Gold color which is exclusively available at Best Buy is magnificent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung Galaxy user for years (last non-Galaxy phone was iPhone 4) and the Galaxy line continues to impress me! Seriously considered the iPhone X, but I'm so glad I waited a few more months. More than worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the latest Galaxy phone. So far so good. I've been a fan of Galaxy phones for several years now. Though I dont use alot if the features outside of internet, texting and phone calls I am extremely happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone for its time. Its still a pretty good phone today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday and she loves the ease of face recognition and on the back finger login option. Needless to say about camera and crystal clear screen. Got a very good deal BestBuy during the sale event.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great battery life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for teen boy. He can use for all he chooses and no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great/ the best gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More features than my old one, good picture quality. But need to learn more and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where delighted with my purchase. The product itself is great as expected. However many thanks to Best Buy for amazing promotion on it and very professional employee who made my upgrade process smooth and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's far better than an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my transition from ios to Android was painful, having a Galaxy S9 plus made it a more smooth and fun. I will highly recommend this phone to people who like having the best visual experience in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great phone for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for on screen viewing. Large screen makes it easy to view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Best -- Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the differences from my galaxy s5, but this phone is better in every way except one -- the curved glass is cool, but the edges of images get cut off. Otherwise, there nothing this phone can't do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy was a great purchase. A great all around phone. Amazing looking camera and screen. The customer service I received was great! Rebecca helped me find the perfect product for my needs and wants!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned the phone for 2+ years now and still works great and is fast. I had one issue with the screen after a few months but received a replacement device and haven't had any issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Step Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything I could ask for in a smartphone. The additional RAM makes it future proof (hopefully). When I found out that they also added stereo speakers, I decided to trade in my S7 edge. I'm very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SLEEK, POWERFUL ... GREAT FEATURES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates seamlessly with my car system a serious plus. If you love music...one of the best speaker system I've heard. And completely satisfied with productivity capabilities. I recommend a "test drive" today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to get this phone since first hearing of its release. First time in a long time that I got a different color besides black. The purple one is beautiful as has such a nice shiny tone to it. Worth the wait.

    I would recommend this to a friend