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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,554 reviews
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is as advertised, finding & customizing some of the features has been a challenge, but overall very nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone wish it had a bigger battery though. Couldn't pass up the price so couldn't wait for the active version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S7 edge. About the same size. Just a tad bigger but still fits nicely in a front pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many features in this phone that I still haven't used after having it for a year already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy s9 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a clean display and responds well. Battery life is less than what I expected lasts about a day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best smartphone I've owned.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of battery life, which took a hit at the one-year mark, I've few complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung person, so naturally I like this phone. I feel it is heads above the Apple competitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the phone had 2 speakers, but other than that it works amazing and the megapixel is Amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I traded

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in for the iPhone I missed the feel of it pretty solid phone but it’s no iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from an iPhone was very confusing. iPhone had better quality. Switched back!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the updated system and everyone at best buy was so awesome and helpful!!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Over hyped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked cool, thought I was getting a great deal. Headphone jack broke after 2 months. This phone is ALL GLASS body.... NOT good if you have a physical job. Finally got it replaced, had the new one 1 month and its beginning to glitch..... Miss my old dino phone!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my phone! I love Samsung products anyway but this lilac color is so cute!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for an Android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked great, EXCEPT for when it come to being in a group text with others with Apple phones. Apple has an issue that does not send messages on occasion to Android phones when in a group chat involving an android phone. Because of my family being heavy into Apple phones, i returned it for an overpriced iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Android's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need a few of the older features added back such as distinction on text received

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vast improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many improvements over last model. The screen buttons take some getting used too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my S9. Wish it had better battery life. Love that I can extend the memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Son upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to insert Micro SD card for extra storage The 10 is better though

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is sold on Samsung phone sales person Very knowledgeable of this tickler phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera emojis but the s7 camera takes better pictures than this one.

    I would recommend this to a friend