Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,554 reviews
  • Cons mentioned:
    Bixby

    Rated 1 out of 5 stars

    Hate This Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a month ago and hated it from the get go. I should've returned it. My bad! BAD! I detest that Bixby thing on the left that I constantly used to hit. Figured out how to get rid of it. The touch pad for Home Screen I Miss with a passion. When I'm typing and hit just a little lower, it hits that new home screen and now I'm somewhere else on the phone. I have to restart my phone 3-5 x a day just to get my games or pages to load correctly. I could go on for hours. I've loved my first 2 Samsung Galaxy Phones 4 and 7 but this one sucks!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very satisfied, it's fast, reliable and entertaining.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great in almost every category. I only wish there was a bigger battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the experience is good. The product works as expected with no major issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone had a problem with porting and a return but all around awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable and easy to use....don't like att apps preloaded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good qualities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using iphone for 4 years, it was really difficult to get used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this phone is samsung. Just need quicker updates with attached.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Overall Phone for an Novice User

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this phone for my mother and she absolutely loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having a difficult time setting up voicemail, will see an expert tomorrow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. Few improvements since S7 but still a good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - screen scratches quite easily. - get screen protector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant find a screen protector that covers th glass completely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my S6, so far this phone is working ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. User friendly. Battery life is satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from a super edge, this is a way better phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S9 plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Still only know how to use the basics on the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase for Family Member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Family member who is very happ with It.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it has been a great phone. Love the color it came in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy would recommend this to anyone. Good price as well

    I would recommend this to a friend