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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 1554 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and phone's performance. While some find the device a bit heavy and expensive, a few users expressed dissatisfaction with the Bixby virtual assistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,554 reviews
  • Rated 3 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a lot of time to learn all the changes. Do not like the swiping necessary to look at the apps. Not impressed with the 9+

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Device.........until.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device until AT&T's software starts glitching out / errors every 30 seconds. I should have bought an unlocked one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this phone and really liked it but think I want to stick to iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the phone but for some reason it wouldn’t find coverage at my house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cellphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was not a fan of the cellphone because he is use to iPhones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The camera takes excellent pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the curved screen. I have cracked 3 screen protectors so far

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with the sound you offer, I can never tell when someone is texting me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone but hate the curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The curve prevents the screen protector from adhering very well and causes problems

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone does not pick up what you say, needs to be updated or fixed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All the features you could want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good phone. Just a bit of a learning curve coming from ios.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To many software updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had so many “software update” on a phone in one day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No volcemail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor No visual voicemail set up Missing important apps

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good phone/Bad Picture Edit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking the phone but I bought this model for a better camera. However, the phone doesnt have a good edit selection on the pictures. Disappointed. I should have checked the phone out better before buying this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like this model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Texting is not as easy as my cheaper phone. Phone is over rated. Very disappointed. Had it less than a week on a trip and plan to return to store for some exchsnge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this phone because my phone isn't it stock. I'm going to see if my phone is back in stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    any brand besides Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone brand new paid infull and started to have issues 4 month's later going back to apple. And after the 4 month's was gonna trade it in only was worth $300 after paying $1000 just months before.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a phone that has crack residence, it didnt work out too well when dropping it one time, with a protector on it. The entire back was broken immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't care for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY thing I like about this phone is the front camera flash. It is nothing like my Galaxy S5 that I upgraded from & I ABSOLUTELY HATE the curved screen bc the glass screen protector does not fit properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love slo-mo video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some good features about this phone like the slow-mo camera. I love this feature. I did not care for this phone. I ended up going back to iPhone & I’m much happier!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a lemon with this one! Not even had 6 months, and speaker went out. Pictures in albumns disappears. Keyboard doesnt work correctly etc. Will not have a Samsung again.

    No, I would not recommend this to a friend