Customer Ratings & Reviews

I loved my phone until randomly it started restarting constantly. I had to drive 40 miles to fix it two days in a row, and no one could fix it. i switched to an iPhone

Too difficult, didn’t receive messages, will NEVER recommend, went back to old iPhone s6plus.

I think I will stay away from Samsung after this. Battery life sucks. Only had this 8 months

No durability at all fell from edge of couch on to carpeted floor and cracked the back corner

Very fast and responsive. Looks nice and sleek and easy to mavigate

This is the best Android device out right now. Incredible camera, on par with iPhone X and better in low light. The Samsung app suite is almost as good as Apple's or even Google's basic suite. Android offers so much customization. The screen is beautiful and the phone speakers are very loud without being tinny. Even the headphones included are great!

Great feel and camera focusses faster and when you use live focus it tells you when ready for best pictures. Also my pictures look very professional. Bixby needs a little help but if you take the time it teach Bixby it is awesome.

Great phone at the time, i wanted something smaller and it qas perfect for what i needed

I love this phone, the display is so beautiful. The camera is fantastic and the phone feels very good to hold in your hand.

Up and beyond my expectations. I Mean, just wow. SPECTACULAR FEATURES I COULD OF HARDLY IMAGINED BEFORE

I went to AT&T store and was so upset when we left.They are extremely pushy on direct tv.They sent me a bill for direct tv that I didn’t have.It was a pleasant surprise to deal with Best Buy employee’s we bought 2 Samsung s9 plus.They made it a great experience.I will be back to Britton parkway again.

When one considers their cell phone as an essential tool for daily communications, it is no wonder that a replacement cell phone is purchased without a lot of stress. Maki's professionalism and product knowledge eased the experience.

I love the phone but I'm not happy that I wasn't made aware that there were no screen protectors available until after I signed up. It's been two weeks and there are still none available. Not cool buying a $900.00 phone and not being able to protect the screen.

The screen is absolutely ridiculous. Touch sensitivity is poor even when adjusted. But it opens random apps and clicks on things randomly by itself. Screen is extremely fragile. I take very good care and my screen shattered falling from my leg onto carpet.. Geek squad is not helpful in the least even with a protection plan.