Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,138 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Was able to get it a little cheaper at Best Buy as opposed elsewhere. Plus those guys always have answrs to any questions

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upgraded phone for the family and are very satisfied with the Galaxy S9! It is quite an improvement over the S5!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for any occasion. Stylish look.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has great options and pics are awesome. My friends want to use this phone for pics when I am in parties. Loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone was an older Galaxy so I was familiar with some things. The more I learn about the phone, the happier I am that I bought it. My only complaint is there is no central place to get guidance on features or "how to's".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A really good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes the color and it has a nice screen. she likes how easy it is to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great 1st phone for teen

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up well over 2 years for my teen. Great first phone. Lots of space for apps and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone to replace S3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was just right to update my S3. Fit my hand well side to side even though this phone is taller than the S3.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    i bought this only because of good camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is really awesome. It has better processing capacity compared to the note 7

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent food easy to use nice size and works great I’ve had it for a very long time this phone up and ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a great buy saving us $200.00, wife is really enjoying the features that she has over her last phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to get rid of my old Samsung Galaxy S7, but I love the features on this new S9. It’s intuitive and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the galaxy 7 and very pleased with the camera and the overall operations. Samsung scores another great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been and android user and will always continue to be. It allows me to work on the go and access all documents at my finger tips. I chose the note 9 as it's for business purposes and cant believe I've never had one before. Only con is I cannot text with one hand aa the phone is large and my hands are small. Power point, excel, word etc provides me much needed work flexibility

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 is a good cell phone, quick processor, good cellular signal. Android system works well. What keeps it from excellent is all the 'Bloatware' APPs that are pre installed, some of those I realize are from my carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung s9 phone. I am still learning most of new functions but am very satisfied and happy to finally upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provided an excellent price for the Galaxy S9 . I accepted the offer online and was able to pick up the phone at the nearest store. I went to the pickup desk, was given my phone, they called a tech who then quickly and easily activated my phone. He then transferred my pictures, files and contracts. Great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Excellent quality. Camera is killer. Waiting for a glass screen protector because all the originals were recalled.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I finally went and got the new samsung galaxy 9 got a great deal and bought two of the. The camera is so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS PHONE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been disappointed with my S9. I love that I have to barely touch the screen. The extra features are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Upgraded on sale!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my S6 Active to this. What a difference! Wonderful device and cool features. The AT&T sale price was a great bonus.

    I would recommend this to a friend