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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,138 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    good screen size and clarity. Husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband - good screen size and clarity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fast and easy to use, glad I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Samsung I have owned. So fast and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from S7 to S9. Very similar with some nice upgrades. Really have to press hard though on the apps for them to open

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy to use and has long life battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for someone who needs a phone to survive

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone & camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and camera. Samsung customer for life.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you expect from the Galaxy models. Had issue with charging port. Geek Squad dropped ball but Samsung resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It has a lot of features. Big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life so far. Great clarity on screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased on Black Friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased my phone and getting used to it. Seems really nice. Slimmer than my other Samsung. I like that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best figures ever , great camera and etc i love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gs9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good he has been almost a year and I haven't have any problems I am ready to upgrade to number 10 I think.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a bit of a learning curve since the S9 has so many more features than the S7, but so far I'm loving this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone and camera but sensitive body

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera and user interface but front edge glass is very sensitive to breakage. Get coverage and glass protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got some great features. My only 2 issues are that the custom emoji should have more options as a lot of users wont fall into the basic looks that they have (skin tones, hair color, eye shapes etc) so I cant use it and the text keyboard is really sensitive. it spaces out my words requiring me to have to go back and correct and the predictive text suggestions make no sense. I just tried to type predictive and it entered "hmmn" other than that it's a nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung S5 and was in need of a new phone. My entire family jumped ship and got on board with the I-phone in the past year or so when they needed new phones. They tried to talk me into jumping ship as well, but I stayed on board and went with the S9 and I'm so glad I did. This phone ROCKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to old/used battery in my HTC One Mini I bought the "newest" Samsung. I have always used HTC in recent years and liked them. So far this has been a good experience, have to adjust some old habits from the prior phone and different ways to access items. After a couple of months, all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another galaxy phone with more feature really like the camera and I miss the button but I'll get use to it

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Sometimes camera starts with a little lug. And Samsung skin not really good over pure android.

    I would recommend this to a friend