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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,138 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded up from an S7. The advance in functionality is amazing. Plus, I got this when ATT customers were getting half off, so this was a no brainer!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dave, sounds like you made the perfect choice. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Didn't know they had gold color available until I saw it on Bestbuy.com. Still learning all new features. Highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mother and got a fabulous refund for trading in her old phone and the employee helped me choose a nice case and screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far quite pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved over from iPhone and so happy. Operating system is intuitive after a slight learning curve. Phone definitely meets expectations and consistent with reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a previous Samsung product and was up and running in a few minutes. Great that Best Buy and Samsung offer individualized training sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Takes a little getting used to but overall a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung Galaxy S9 for myself and my son a couple of weeks ago, and we are both very happy with our phones. We've found no problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great move up from the flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still on the learning curve (ordered the manual), appears to be a really nice step up from my flip phone and no problems yet. Not looking for any!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most elegant and classy phone I ever had.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and all the specifics of this phone have been my favorite Samsung Galaxy series that I have bought over the past decade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than iphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't stand iphones. Our whole family uses Android OS and has never failed us. I just wish the unlocked versions had access to all carrier features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always puts out great products. This one is no different. I'm still not crazy about the beveled edges, but it isn't enough to kill it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. It does what I need it to do. I try not to spend all day on my phone and experience stuff with my eyes here on earth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to S9 and am very pleased so far. I am still learning all about the phone, but I think I will enjoy this phone for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. I love the color and how it feels. Samsung did a great job on this phone. I really don't have any complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. I love the color and how it feels. Samsung did a great job on this phone. I really don't have any complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone. I love the color and how it feels. Samsung did a great job on this phone. I really don't have any complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 is my 3rd Galaxy phone and they just keep getting better. This one is very quick, intuitive and hard not to recommend. Buy one and enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still new to me, but I am enjoying this phone very much. The curve edges are new to me, but they look slick. Definitely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this phone to replace her iPhone which had been giving her nothing but trouble. She loves it and is very happy she switched to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone for me at an excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for the Galaxy S9 at a discounted price and low and behold Best Buy was giving $150 instant rebate. Perfect phone, perfect price.

    I would recommend this to a friend