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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,138 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy 9. Android phone are nice and compatible with alot of items. I will stay with Samsung Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's new Galaxy is a worthy successor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version of the Galaxy S9 is a worthy successor to the Samsung name. It's a great Android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Android user and Samsung never disappoints me. Best Buy always has the best deals when I am ready to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S7 crapped out. In perfect condition. Forced to upgrade to the S9. Great phone. Collin and the mobile team at the Parker Best Buy are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone for my son for his 18 th birthday. Not only was the staff so helpful but the product was everything he expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone and am very pleased with the new one. The staff at Best Buy were both very knowledgable and helpful Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my wife's Samsung Galaxy S6 to this and she raves about how much better it is compared to her old phone. Happy wife, happy life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift for my son and he says it has more functionality than iPhone and it is lightning quick with a beautiful display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay BUt Not speciel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay I bought this phone out right to replace an older iPhone, it is basically the same as an iPhone not much different. I did not get the wow factor. I know there is hardcore Android VS IOS people but really either one will work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung I've had the phone before just got a new one because charge started tripping but prolly will get the s10 when release

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my wife to upgrade her old S6 Edge. She really loves it so far! I loved the $300 discount off the regular price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. So good. Have not had this long enough to make more comments. Had new features, especially the camera that seem to make this better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son as a surprise gift for passing and getting his grades up!!! He didn't know he was getting it. He looks es this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son's phone starting acting up. Thankfully his was due for an upgrade. Hit all the marks he was looking for in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Galaxy phones!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it up & running today so haven't done much with it but so far, I really like it. Smart switch was effortless with old S7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this phone and the cost was small per month. The set up and moving my information from my old phone to this one was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had an s7 active for 3 years, went looking for a new one and the price for the s9 was $399.00 so i got it and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone its overall a great experience, looking forward to get another one for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone and love the new one I got at Best Buy. Staff was very helpful and extremely knowledgable. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy this phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried writing the review a dozen times but it won't let me submit. What am i supposed to do?

    I would recommend this to a friend