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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,138 reviews
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love Galaxy phones. It's user friendly...easy to navigate. A lot of great features. Camera is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is responsive for most tasks and handles apps without any issues. The biggest complaint is the camera is less than what I expected. AR emojis are not worth the time to even bother. Active subjects will only photograph without motion blur in bright sunlight. Using the flash or adjusting the aperture in Pro mode does not seem to help the blur problem. The sports mode, which is buried in the menu, also does not help resolve the problem. The software likely needs an update to correct these problems. My three year old Lumia takes better photographs. I would recommend with caveats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone that uses the latest technology and specs in telecom industry to provide an amazing customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone but still miss my htc one. also wish otterbox would make a phone case with a screen protector for this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my S4 with the S9. I was trying to decide if I wanted to go to an iPhone, but glad I stayed with the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has done everything that I needed it to do, without causing me any frustration or headaches!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone So Far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an upgrade for the wife and she is very happy with it so far!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung S4 died on me, and purchased this from Best Buy when they had a $300 rebate. OUTSTANDING PHONE!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality phone. Using it for almost 3 years and I don't want to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an S4 to an S9, and it was well worth the wait. The display is amazing and the features are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mother because of her dealing with a piece of crud phone and i thought it'd be easier on her and it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He upgraded from an IPhone 6. He really likes the Android system better than the IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has a lot of great features that I love. You will love it too. Samsung makes great phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal With Discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to carrier discounts from AT&T and Best Buy, I was able to make a major upgrade. Great phone. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung lives up to its reputation with this phone. And, the Samsung rep at Best Buy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This s9 phone replaced an old and very basic cell phone I had for many years. Wow, what an amazing upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Christmas gift and love it! I had Samsung before this phone and like the Android phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Galaxy S9 and all of it's new features. I waited awhile to upgrade and I am so glad that I did.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You made a great choice, Ebilling! Thank you for leaving a wonderful review. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Phone for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iphone, but my daughter wanted an updated phone - she stuck with Galaxy again. She loves it, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from being a life long apple person. Husband and son have loved their samsungs so I switched! Very pleased.

    I would recommend this to a friend