Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,138 reviews
  • Rated 4 out of 5 stars

    New model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still vetting used to the new look. I do not like that for some comands we need to open many pages to fi d what we need. Ex data. On s7 l could open data on main screen now l have to go to settings, and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that utilizes the latest specs and bands in telecom industry to provide great customer experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone. I only upgraded to the S20+ because the S9 stopped holding a charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this Galaxy S9 64GB

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade and purchase the Samsung - Galaxy S9 64GB Sunrise. I'm enjoying this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung continues to make good Android Phones.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is meeting all expectations, no evident problems. We live in an area with spotty cell service and so far we have been pleased to find this phone has better reception than the S6 it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy w/ Galaxy's. I wish they still had the info red beam but the phone does the other things I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not very intuitive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much attempt with the operating systems to sell features. Hard to get to just basics. Difficult to clear unwanted apps. Threats of deleting something will disrupt some other application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been team Samsung. Waited a while before I upgraded and this phone was well worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother as his graduation present. Huge upgrade from his S5. He loves it! Works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've Ever Used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone that I have ever used. I am very pleased and would recommend to friends and family alike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This iteration is the best yet...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Active version should have been made available the same time. I had to buy Samsung's rugged case to compensate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone but really didn't want to pay a lot of money, great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade for a Galaxy Siii which I've had for 5 years. Difference seems like night & day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Served its purpose..

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very glitchy, but it did serve its purpose. I wish I hadn’t switched from iPhone to this because I eventually switched back. iPhone is more user friendly honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sammy does it again!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. I had the 7 edge and that was a great phone. But samsung went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Android for beginners and upgraders.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operating system to teach a new smartphone user on that has previously only worked a flip phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better Samsung phones. I had the 6,7,8 and now this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't need a phone like this but was worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, fast, does what I need it to for work. Not into the social aspect but I'm sure it's up to par.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son’s Christmas present

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves the phone. He had an iPhone but wanted to switch. He is very happy with the oroduct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy 9 is a great phone. There are so many things that you can do with this phone.

    I would recommend this to a friend