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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,138 reviews
  • Rated 3 out of 5 stars

    Nice phone but over priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anoying notifications pop up and interfere with my operation of the phone. Battery drains quickly. Buttons as re located such that features are accidentally activated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    about the same as the S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing exciting to report, just same old crap. only got it because they screwed me on the insurance I've been paying the last 15 years. screw att

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works better than s7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new S9, my android Pay works better. I love my Galaxy overall but battery only lasts a day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typical android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical android phone. Bloatware galore. Battery life is so so. Bought as gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typical android

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical android phone. Bloatware galore. Battery life is so so. Bought as gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    should of stayed with I-phone, not intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icons not large enough, harder to use for me than I-phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 7 more user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are tech savvy, not easy to use apps. Don't even like the choice for ring tones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the phone for my mother she does not like it and says the screen Is too small

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all phones it's ludicrously over priced and will be obsolete in 3 years.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed that the phone was not set up before it was sent to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Much better than s8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a lot more reliable than s8. Still some bugs need to be worked out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ph great att humpf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning and buying unlocked version.No great sale price etc.after 3 weeks and hundreds of miles att would not let me port my ph number and it was originally theirs .so ph great straigjt talk att better.never usrd ph at all even turn pn and they charrged me restocking charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First smart phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beginner so just getting use to all the capabilities of this phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor charger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use the charger that came with phone. Will not plug into port. Did nothing to this phone prior to this happening. Talked to Samsung rep at Best Buy where phone was bought and he offered nothing except to buy wireless charger. Sister has S9 with same type of problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok, not super fast as I expected it to be

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good my phone Work extra good and everything going great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to leave ios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a loyal apple user for years. Bought this in a hope that it’s be okay sinc3 price was so good. Killed me, Bluetooth issues, and the change from iOS was too much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pitiful tech support. Smart lock doesn't function properly. Samsung tech support person at bestbuy not knowledgeable about device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i switched from verizon to att BIG MISTAKE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service is terrible and I can't set up voicemail att reset the phone and it's still giving me an error message

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone. It was great at first for something new, but iPhone is still much easier to use

    No, I would not recommend this to a friend