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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 3,231 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love our new phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great. Similar enough to the old Galaxy that they are easy to use. Battery life is great. Only concern is that when we bought them, the salesman said we would get an email offer for a free case, screensaver or charger, but has not arrived yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    SAMSUNG S9+ GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY OLD SAMSUNG NOTE 5 PHONE WAS DROPPED AND NEEDED REPLACEMENT. GOT THE SAMSUNG S9+ VERY HAPPY WITH IT AND ALL IT CAN DO. THE ONLY BAD PART IS THE NOTE 9 CAN OUT ABOUT A MONTH AFTER I HAD TO REPLACE MY OLD PHONE AND WOULD HAVE LIKED TO GET THE NEW NOTE

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Good battery life and great price. If u need a great phone without being the latest, this one is awesome. Save money and still have greatness. This one is for 13 yr old, have mine almost 2 years and still strong.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone; however it is really sensitive so be careful doing to much on it cause you maybe thinking you're doing what you thought when you end up doing something else. Love the size of this phone and color and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great, capable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 S*+ phones which we really like. THe S9+ has a better placed fingerprint reader and more ways to unlock. Better cameras never hurt, either. Only thing I don't like is that they are fairly easy to smash - so pick a good strong case to hold it in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    crazy about this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite phone since the note 7, It is so easy to use and best of all I can hear my calls on it. It pairs easily with vehicles and blue tooth speakers for listening to music. So far I have been able to do everything I wanted to do on this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone since Sumner of 2016. I love it! It still works exceptionally well. Perfect slender pocket size. Sound is clear. I love the camera. Pictures are so detailed and vivid. Overall, this phone is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is excellent. I used it on fireworks and it took the picture like i was still watching them from my phone. I also love the live focus, it makes pictures look like a professional took them. I recommended this phone to my dad and he likes it also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A Great Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone. Upgraded from a S7. Had NO problems for 30 months. Upgraded to a Note 20 Ultra in Nov 2020. Just wanted the latest features, Best Buys had the best deal so far with $450 off and NO trade in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Phone is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new S9+!! Camera is fantastic, battery life is great and the new fingerprint sensor is much more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far it's great! Great camera and display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Moto Z3 Force to my 9 Plus...so it was a big step to switch to Samsung! I am glad I did! This phone has everything I need and then so.e. Great camera, well thought out button layout, and good speakers! I'm happy to be an S9 Plus owner!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m coming from an iPhone and so far I’ve loved this phone. I don’t do a bunch of customization but this phone is snappy quick and does everything I need it to do. The only thing I wish is that I would’ve waited for the note 9 that was just announced.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Smart Phone with advanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 S9 plus in sunrise gold color. Front camera works great i like the selfie focus feature. Back camera is so amazing and love slow motion gesture. It shows the videos in 4k resolution. Overall the shape of the phone is great edge plus screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    battery life is better!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S9 is really nice, the camera, watching Netflix, games and so on, the only annoying thing is my phone will buzz or notification go off when I have no notification even after I cleared them out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy 9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an aging LG phone that was not working well. This new phone is fun and easy to use, clear graphics and pictures, and sound on phone calls is great (something that was a problem with my old phone). I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding product, servixe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3rd S9+ in the home, excellent phone excellent camera! (also a note 9). Camera so good on a recent Vaca left my high end dslr home and just used phone. Great service at local Best Buy, better deal than Verizon store and easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Bixby button

    Rated 4 out of 5 stars

    Loving my Samsung Galaxy S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten around to trying all of the new features but it is an upgrade from my Galaxy S6 Edge Plus. I love the selfie emoji creator. Can't wait to try some of the security features and Bixby. I will say, I miss the physical home button. Navigating the phones with swipes is a bit nerve racking. i would love to know why the button was eliminated. The speakers are much better, but the ringtone and Navigation sound bites are awful. I lost some of my favorites..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Samsung Galaxy 9+. It is very user friendly. The only minus might be it's a little heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the phone - still getting used to some of the features, but it seems easy to use and intuitive on some features. The "Sunrise Gold" seems a bit pink, but it's really gold - depends on what's reflecting off of it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been an adjustment going from an iPhone to an Android but so happy I made the switch. Better camera, more affordable and my miscellaneous purchases have went down since I'm not going through itunes and their app store for everything.

    I would recommend this to a friend