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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3231 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9+ 64GB's camera quality, battery life, and screen size, with many praising its ease of use and the range of features. Positive feedback also highlights the ample storage and generally good performance. While some users expressed concerns about the Bixby button and certain software aspects, the phone's design and price were also mentioned as areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,231 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Truly a Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Samsung Galaxy phone that I have ever owned. It has so many customizable features that makes me love this S9+ even more than my S8+ (and that phone is stiil a great one [I'm keeping it as a backup]).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    S9+

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and fit in my hand. I need the larger screen due to visual problems and this does the job. Samsung is my preference too. Got on BOGO deal so even better pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from my old S7 Edge. Much faster, great screen, lightweight. Perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT NEW PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD TWO S6 PHONES DECIDED TO UPGRADE THE PROCESS WAS A LITTLE CUMBERSOME BUT TOTAL IN LOVE WITH NEW PHONE. THE BATTERY LIFE IS GREAT WOULD HIGHLY RECOMMEND THIS PHONE

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Nice upgrade over the 8S Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera takes better pics than my previous 8 S Plus. Fast processor Great phone over all

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the the best phone I've had to date. I had for about a year now, and there are no issues. The battery life is good considering I use it a lot. Like that this one still has a slot for external storage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome news to hear MichaelScarn. Thank you for the feedback and thank you for being a Samsung customer. ^Monique Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched away from iPhones years ago, and I've never felt like I was missing anything. That's never been more true, than with this phone. It has all of the horsepower, battery life, and camera ability you'll need!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    been working great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always been a bigger samsung phone and this one didn't disappointed. its bright, faster and slick. the only issue is its hard to find a screencover that fits the screen. other than that so happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S9 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Galaxy S4 and after 5 years I finally decided to purchase a new phone and it has been well worth the wait. I have not had any issues with the phone or the Verizon service. The camera is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New S9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a upgrade to my old Samsung S6 Edge. I was long overdue and couldn't be happier with my new phone. I really like the larger screen, and it was so easy to get use to. I just love the Samsung phones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Love the s9+ size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Samsung core prime. Like the taller size. Print, etc. are larger. Hate the raised glass top. It screams break me. Got a tempered glass faceplate & phone cover asap. So happy I got the s9+ rather than the s9 Galaxy, it's no wider or heavier than my old core prime to hold but so much more visibility.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice phone but expensive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I said I wasn't going to do it. I had a Samsung Note 5 that I completely wore out. Had to purchase a new phone. Didn't want to pay such an outrageous price for a phone but her I am... with another Samsung. I do like Samsung more than others. They are very dependable and last a long time. The S9+ is a good phone. I just wish it had not been so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Happy with this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older Galaxy 5s just was not cutting the mustard any longer. I have really liked this phone. Still getting used to some of the features. So far has been pretty easy to set up and use. I

    I would recommend this to a friend
  • Cons mentioned:
    Bixby button

    Rated 4 out of 5 stars

    love the color of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of my phone, and I like MOST of what the phone can do, but still in the learning process at this time and we bought them on June 30th/today July 29. Do NOT like the Bixby thing on this phone. Never heard of it before now. Keep hitting the wrong side button and Bixby comes up all of the time and I never use it! other than that, the phone is pretty nice! Hope to learn more as we go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I would give it more stars if I could.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband shocked me when he told me I could trade my Samsung S7 in on this phone. I love, love, love it. I've had it since it first came out & have had no problems with it yet. Battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my Galaxy 9S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Galaxy user for many years. This is clearly the best phone I have ever used. It does everything, and is fast and smooth. I'd submit a photo, but I don't think it can take a picture of itself...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung s9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love my new s9+. I had been wanting one and the $300 discount was all I needed to make the purchase! I am still learning how to do all of the things it has available, but I am very happy with it!

    I would recommend this to a friend
  • Cons mentioned:
    Bixby button

    Rated 5 out of 5 stars

    Great all around phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fantastic for the most part. The curved display takes getting used to and disabling the bixby button is a necessity but other than that everything has exceeded expectations coming from a pixel.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby button

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost one star for the useless Bixby button. Don't like paying for having choice forced on me. Putting a case on phone with a ridge on each end to keep it off flat surface when putting it face down also covered the Bixby button enough to keep from pressing the button as well as providing a good gripping surface.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Stylish Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning my new phone, like what I see so far. Great camera features. Love that when my calendar app transferred over it now has cute icons to use for special occasions. Also like the phone display that shows if I have messages or people took their turns at the game I play. Also like the large screen size.

    I would recommend this to a friend