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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,138 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really fast and small. i like small devices this is perfect fit in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone, but off to a rough start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the S3, S5, S7, and now the S9. I will say that this is a great phone, BUT...such a pain in the rear to get set-up, too much bloat-ware, the 'helpful' tips provided by the phone become such an annoyance. Again, great phone, but I liked my S7 better. I can say the same that I liked my S3 better than the S5. There is so much unnecessary stuff on the S9 that it becomes a burden. Camera is ok, the screen is beautiful, the sound is good. It's taken me almost 3 weeks to get the phone to work and behave the way I need it to...very frustrating, but still a great phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I would like to thank you for providing this detailed feedback, deps73. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. Thank you for being a loyal Samsung customer. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly glad I chose the S9 I really love it. So easy to use and the camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great android phone!!! Easy to use, camera is great for low light pictures,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just flat out better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery, the screen, the memory, it's all alot better than the Note 5 I had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Takes great pictures and has lots of extras, very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Can't Get Much Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my S9. Beautiful, fast, thin, great battery, couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung delivered another winner. Loyal Samsung customer for a reason.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this phone the cameras great it has plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung S9! It's easy to use, fast and just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best upgrade, faster, better definition, great camera, improve battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the set up on this phone, easy to use. Nice design with great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the moon and back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More computer power than we used to send a man to the moon right in the palm of my hand. This is a phone might be a small step for Samsung, but it really is a giant leap for the user. Generally user friendly even if all the new security features take some getting used to. Sleek and stylish. I chose the S9 v the other options because the slim design was comfortable to hold and use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone takes great pics and works well. The battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a upgrade. And have always had good luck with Samsung. Great phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 3 out of 5 stars

    Expected a bit more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is holding up well and the battery life is great. Was expecting a better camera as I upgraded from the S7 qnd didn't see much of a difference. Also didn't realize there'd be such a big difference between the S9 and S9+. The features and camera seemed better on the S9+ when I tried it out and was expecting it to be the same for the smaller phone. Really didn't feel like carrying around an even bigger phone. Hopefully the next one is better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Samsung Galaxy Phone yet. Recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sleek and has lots of great features. The camera is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to use but fragile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the multiple options on the phone and the nice colorful screen. Easy to use but phone definitely needs a strong case. It's very fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is so easy to figure out and just the right size

    I would recommend this to a friend