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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,138 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is better than 7 and it works well and fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    good phone, great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a good phone...the narrower design makes the keyboard smaller & some of the S9 features are not necessarily "improvements"... example, when editing a repeated event on the calendar, the original event is saved & a 2nd event showing the edited version is added to the calendar...not a useful feature - just clutters the calendar & is annoying...we found a workaround but shouldn't have to jump thru hoops like that... as with previous generations, the S9 camera is outstanding & the editing functions cool...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s9 is a great phone. Super fast and great camera

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast, looks good, and fits her hand very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    As good as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my S7 with this S9 and it is amazingly fast and has extraordinary battery life with very fast wireless charging. After 30 days of ownership, I have nothing to complain about yet. Love the new location of the unlock fingerprint scanner and the on-screen notifications and customization of notifications. Samsung, you did it again !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone very fast and has a awesome screen very nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, speed is faster. Camera is awesome. Must get.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hey, vball, I am so happy that you got the new S9, how exciting! There are brand new features added this to this model, my favorite being the AR emoji. Definitely worth the upgrade! I hope you enjoy your new phone. ^Sarah Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the switch from Iphone/iOS to Samsung/Andriod. It took time getting used to a new operating system but once I got the hang of it, it is so fun to use. You can add launchers and widgets to customize your phone. Also, the build quality on the Samsung is amazing. Let's not forget the clear quality from the camera!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I bought this for my wife, to replace her S5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an S9 for one of my sons, several weeks ago. He really likes it and told my wife about his phone. My wife had an S5 that had horrible battery life. She hardly used the phone, but it really used up the battery. This S9 is much better than the S5. She loves it. Happy wife happy life. Great phone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some issues with the past Samsung phones after the S3 we used forever and was a very solid phone and I'm pleased that the S9 seems to be on par with it as far as quality goes. Been using it for a few months now and we've had no issues with it so far. Picked it up on sale or I'd take a star off for price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use and the camera takes good pic

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and takes great pics!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S9 works very well. I have had it for 2 months and am pleased with it. Calls are clear. Battery lasts all day, which is great as much as it gets used on some days. The finger print scanner, although in an odd location, actually works, unlike on my previous phone. I recommend this phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, Sheri! Glad you appreciate our work. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the S9!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the S9!! I have gotten so many compliments from the picture I take, that the group I am with votes that I should take pictures and just forward it to them. I love the emoji feature, gif's, and slow-mo on the camera. Captures the best things without knowing. Highly recommend the phone to anyone into Androids.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying I loved my Galaxy S7 and it was.working beautifully for 3 years. Then Best Buy had a $300 off sale on the S9. Couldn't pass it up. The S9 is hands down the better phone. Super fast. The fingerprint reader is much much better. Very nice looking phone as well. You will not regret purchasing this phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung Note and up graded to the S9 64GB. Fairly easy to use but would be helpful to have a small booklet of instructions. Salesperson Adrian and Andrew at Best Buy South Park Meadows Austin, Tx are absolutely the best of all the locations we have shopped at. Will always shop at South Park Meadows because of them!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loud and proud Apple guy. But last year I purchased a Moto G4+ because of price. Found somethings about the Android that if Apple were to adopt it would put Apple even further ahead of Android. But that being said, the S9 is a nice phone. Very nice display and the sound is amazing for a phone. Calls are nice and clear and while I haven't yet tested it, it is waterproof and I appreciate that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for a while to get my new Samsung S9 and I am so very happy with it. It is sleek and lightweight and response time is fast. My old phone kept freezing up and it would take forever to launch a page. No waiting with this one. And my photos are so clear and the colors are so rich. Love my phone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the customizable audio (2 separate equalizers) to the slimmer (than my just replaced S6), there are many reasons to like the new S9. I had an iPhone 8 but gave it to my son as I prefer Android and Samsung in particular. So much more customizable than the iPhone. There's not much to dislike on theS9 IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome Charger,Gracias Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is awesome wei. I like how it slants ese. Fast, like when I'm running from my wifa's dog... It's very compact like the parking spaces I park my Truck in to be closer to the door. Wheel easy to use, I give it 5 stars because I can't rate it in taco's, or else I would give it 5 Tacos !!!

    I would recommend this to a friend