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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,138 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The things you can do with android are unmatched by Apple. I dislike Apple products. I am forced to use them for work but for personal use I have an android. This is my third Samsung phone. The setup was fairly simple. The features are great. The camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just got it. So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the s9 to replace my S6 whose battery was giving out. Like the feel of the new phone and battery life has been great these first 2 weeks. Haven't really had the opportunity to check out the improved cameras yet, but like the feel and operation of this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    another new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have root canal than get a new phone but some things in life are inevitable. The phone is okay - just another overpriced phone with too many features but a necessary evil. Best Buy does it make it easy to make a decision. MUCH BETTER than going directly to the carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a great camera and awesome memory. Only negative is its size. Smaller than my Galaxy S7

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I switched from apple. The camera is awesome, the screen is bright and very clear. The sound, wow. I literally forgot I was holding a phone and not a surround sound speaker. The android system is a little confusing at first, but man you can do so much with this thing. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 has lots of cool features, such as the telemarketer blocker, long battery life and fast speed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pictures, everytime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight, color and feel of my new S9. The screen size is great for watching videos and streamed movies. The camera takes perfect pictures in vivid color. Bluetooth provides music to your earbuds, speakers, car sound system, etc. Perfect cell to enjoy retired life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is much better than my old s7, wonderful resolution. Battery life has improved also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera from my s5. The pictures come out really nice. Great Camara even for a beginner like me from coming from a s5. Has A lot of great features. Love how u have the edge. Just swipe and it pops up . You can set any app that u frequently use. So recommend this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Improvement from S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from an Galaxy S7 and this is so much more responsive. The S7 wasn't bad until the latest software update which made it unbelievably horrible. The S9 runs the same software version except it actually works. The Bixby button is annoying, but at least you can disable it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has always had an iphone. This was her first android. The only reason she agreed to this was b/c it was the same size as her regular iphone and I bought her a 400gb memory card. She was always out of memory with her 256gb iphone. So Far she is loving the transition.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Small Fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone because it is small enough to fit into a small purse, but still powerful enough to do what I need it to do. With phones getting bigger it is hard to find a compact phone. This one is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband upgrade from a galaxy s7 edge to this. Overall very happy! We moved from AT&T from Verizon, and after having issues porting over the #'s we got it setup and is loving the phone. Camera works great! Overall very happy with new phone and provider.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I shoul have bought the note but I LOVE this phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was bored with IPhone and wanted a change plus I like rhe galaxy watch so much better than the apple watch so this was the perfect purchase. If i had known then what I know now I would have gotten the Note but I Love my S10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung S9 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to trade up from my S5 Active because of the age of my phone. I decided to try the S9 because of the reviews that I have been reading. So far i have been very pleased with my S9. The battery life is what i expected and the overall fuction is also excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very similar to the Galaxy 8. I don't like that I can't change the background on my message pages or change the message bubbles. I still don't care for Bixby, but it was easy to disable. I prefer Samsung products, so this will do just fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this phone because my old one was dying and they had a great deal going on. i just need the basics and this phone has way more features/apps then i need. made many trips back to the store to learn how to use it. It does have great sound and picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery, Camera, and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the small Bezels, makes the phone look bigger than it actually is only have one small little complaint the gold is more of a rose gold I would recommend the Lilac Purple. Other than that it's a very powerful phone and I'm happy with the performance

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was waiting for the S10 to come out but when i heard the release date i went and bought this one, i went from a S7 Edge to the S9 and what a difference in the quality and the best features the cameras it has especially the slow motion feature EXCELLENT

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great upgrade from Galaxy S5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, but easy to hold with an Otter Box case. Great sharp photos and easier to focus.

    I would recommend this to a friend