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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,138 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the s7 and skipped the s8. I am very glad I waited for the s9. The camera is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    upgrade of the S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly faster version of the S8. Solid phone. Delete the Samsung bloatware and you are all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value than iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 compared feature to feature grades out better than the iPhone. Not much of a competition.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Camera is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The super slow mo is a great feature. The integrated "home button" makes for a nicer screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Okay. I've had better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the galaxy edge before upgrading to this phone. I absolutely loved my galaxy edge. I didn't need a screen protector and in almost 2 years it never scratched. When getting this phone I asked them if the screen was similar to the edge. They said it should be better. So I didnt get a screen protector. Well within 3 days it had a huge scratch on the screen and because it wasnt in "new" condition they wouldn't do anything for me. Also, I will get a text message and nothing will show up in my message app until 2-3 minutes later.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for myself .the only problem I had was my chartering port went out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Upgrade for my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife's S6 to the S9. Like night and day. A fantastic phone at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use for a non-tech person. It is everything that I need or want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung software has come a long way. Smooth performance and good feel. Really great deal, also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung Galaxy phones. there is a lot of new features on the S9 over my old phone the S6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the new features. I have experienced no problems with it. It works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Charges quickly and holds the charge for a long time. Love the emojis!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for son, who loves it. Takes great pics and has lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    edge benefit?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great function and power. The increased benefit of the edge must be weighed against potential for damage. Consider if your prefer not to use a case.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from an s7. very happy with it. easily much faster when browsing and downloading

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exciting to use, great camera for all the pictures I like to take. Very happy with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Samsung phones. This was an upgrade. Excellent camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the accessories that I like. It is easy to work with and takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Samsung S7 to the S9. Love the camera, security features, and Samsung Pay.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone for a non-ifollower.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity of camera is excellent. Everyone always wants to use my phone to take pictures.

    I would recommend this to a friend