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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,138 reviews
  • Rated 5 out of 5 stars

    Switching to Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very "techky" phone, I was an apple fan but this phone is the best bang for your buck. The thing Samsung is way better than other competitors is: Samsung pay, I used this everywhere I go. Finger print in the back is very accurate and fast. Headphone Jack is also a plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and elegant piece of technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone due to dropping my other Galaxy, it wasn't salvageable. I am a huge fan of the Samsung brand of electronics so it only made sense to stick with something tried and true. The aesthetics of the phone are beautiful and I am still working through the discovery of the specs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Most brilliant galaxy yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S9 is simply amazing!!! From the camera to the features.. Samsung redeemed themselves with this model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why do they remove custome features?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. You can't customize your text messages ringtone for individual contacts. 2. The always on display only displays in portrait configuration. So when I set my phone on it's side onto my wireless charger, the time stays in portrait mode 3. The OS won't update and the the Best Buy that I purchased it from doesn't have an official "Samsung Tech Support" to fix the problem. 4. Could be other issues, I'm still navigating around my new phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use. Traded the Samsung galaxy 7 in for the 9. Features are pretty much the same

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sleek, and fun. not long lasting battery though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Newer phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, attractive; however, need manual to find out about where some items are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased. Got a great deal. So far I like all the features. The curve screen is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like you would expect from Samsung. My daughter is a fan if her new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Phone for a Good Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It is a Samsung flagship phone with all the bells and whistles from last year. My phone died and I needed an inexpensive phone until I get the new Note 10. Best Buy had the best deal and made it easy to have it shipped to my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This phone is worth 5 stars..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eligible for an upgrade, so I got this phone. I have no complaints - besides having to contact ATT for another one since my camera kept not showing - and since then, things have been working pretty well!! I'm an android and Samsung gal all the way, so if you like having long battery life, bomb pictures, and all the benefits that were advertised, this is the phone for you! Plus the color!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 has a great camera and I like that the phone itself is not too heavy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone...it’s great but very expensive! But I love android

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for money and excellent funtioning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my use. I like all the features and it is an excellent buy. I am having challenges in creating a short cut to my music and getting it to work. The short cut gets created but the link does not work and music does not play. I have to go to the actual music file and play it. It will not work from the short cut. Display is good, All in all I like the device !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cost effective option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone as far as performance and features.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What A Smart Phone Should Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Samsung S9 after being a Apple iPhone devotee since the iPhone 4. Yes Virginia, thear is a Heaven. After a weeks learning curve, this phone beats iPhone in every test I have ran.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome, even at low light! Disappointing that you cant call from text tho!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice upgrade from galaxy 6 edge plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been a great upgrade. Its quick great camera and some operating phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S7 Edge and am happy with the performance. Great battery life so far.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Slim design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the slim design plus the characters are large enough for easy entries.

    I would recommend this to a friend