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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,138 reviews
  • Rated 4 out of 5 stars

    Samsung again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Samsung. A few negatives to consider... Moving the fingerprint reader to the back of the phone makes for an awkward motion to use. I REALLY miss the physical home button on the front. Also, switching to a type C charging port now requires I have a different cord to charge, or at the very least, an adapter. These seemingly minor changes are a big annoyance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its it an excellent cellphone, bets on the market IMO. Fast, can do a lot of customization and although some people say the battery "doesn't last", it last abut the same as an S7, so galaxy people wouldn't see any difference/have any problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,everything seems pretty intuitive to me. Easy navigation and set up.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    I'm impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I don't care for the Bixby feature. The button is in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    love my phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. the ease of the home button & the camera are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an iPhone user my whole life. Since Apple started to deplete my iPhone 5s battery, I decided to go with the Samsung S9. This thing is Amazing and way better than any other apple product I've owned. Goodbye Apple and Hello Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good functions, easy to use, I like the options to open two screens at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed to buy this phone so that it would work with his hearing aids. He also need a hearing aid compatible phone and the Samsung Galaxy has this capabillity. He also decided to try the blue color instead of the black one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone during the Black Friday sale and I couldn't be more happy with it. I had the Note5 so it was a much needed upgrade. You can do so much with the phone. The hardest part was getting used to the curved screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for my son

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son very pleased with all the features this phone has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More than meets the eye, and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone have so much functionality it will take weeks and even month to soak in. Top of the line hardware, configure as you need for software. I am a tech person with access to all the latest phones and I can see this phone good for the next 6 month ~ maybe a year and half! Missing one star for not having front finger print sensor, personal preference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my purchase. Like the upgraded features and expanded memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the camera of the phone. Display is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    S9 is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but small screen. Screen is beautiful. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with the phone. It is much faster than the s7

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fits in the palm of your very. Easy to grip!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. Holds battery charge for extended time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone and it works. getting a little expensive though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this S9, Have been an IPhone user for quite some time now & decided to give the S9 a try since I was having issues w/the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an updated since my last cellphone (galaxy S5), and just in time, I went to Best Buy and they had the Galaxy S9 with $150 USD discount. Just what I needed to decide to buy it. Its an great cellphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the differences from my galaxy s5, but this phone is better in every way except one -- the curved glass is cool, but the edges of images get cut off. Otherwise, there nothing this phone can't do.

    I would recommend this to a friend