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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,138 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice, fits in your hand with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had alot of time to explore the phone. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love our Galaxy phones..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had my phone almost 2 years now. Still going strong. It's held up to my toddler and my clumsiness. It's exactly what you'd expect in the galaxy lineup. We always buy galaxy phones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Graet Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Great screen. Love the curved edges. Light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than most current phones and has a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent phone with good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with good battery life. nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT !!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far in my opinion the best phone on the market for the price. Bought a iphone 8+ and was not happy at all with it, returned it for the Galaxy S9, and so happy I did !!!! The phone is amazing.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone, good battery, expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly great; I get frustrated that once you leave the call screen its supper hard to get back to it while you are on a call; think mute/unmute while you answer a txt... and still getting used to the quick edge menu that shortcuts you to a handful of apps- I hit it all the time and it disrupts what you are doing. too expensive but they all are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from my S4, so chose this S9 on a black Friday sale. So far, I am very happy with the speed and functionality of this phone. I like to use shopping/rebate apps, and I am able to access these SO much better and faster while I am shopping. Wasn't happy to pay such a high price, but the Black Friday discount helped!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Selfies on deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new phone... the pictures are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 4th one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say but after an s5, 6, 7 now 9, I really like this phone! I have had no problems and wondering if I'll need an s 10? I drive an Audi s8 so wondering if that's why I skipped that model, lol?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE- LOTS OF MEMORY FOR PICS & MUSIC!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Liked my GalaxyS4 better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like all the different screeens you have to go through to get to the screen I want. My S4 was much simpler and easier. Maybe after I get use to using it I will like it better...The camera is awesome...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bargain!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never brought anything but an Apple phone prior to this purchase of the Samsung Galaxy 9 plus. After seeing all the features and using this phone I am more than happy that I made the switch.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast phone. But, it is eating all of my data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    why the edge?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find having the curved edge a useless feature, it's hard to hit the icons on the side where the edge bends.it also makes the screen stick out so you have to be extra careful when you lay it face down also, i'm not sure if it's my screen protector but hitting icon is more difficult than before. texting has been a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone and he loves this. We ordered it because they didn't have the blue one in the store. He didn't want the S10, so this worked out perfectly with a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone...except for the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very pleased with the phone. My only problem is the camera. You can't take natural light photos in AUTO without them being way to bright and grainy. I don't care to mess with the settings in the PRO mode every time I need to take a picture when it is sunny out. I hope the Galaxy 10 fixes this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a J series. The transfer of data was quick and easy. The basic operation is very similar to my old phone so my learning curve was minimal. So far, I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had been 5 years since I upgraded phones so I was due for a new one. I chose the S9 for price knowing I still would have better features. I like having the storage space as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband for Christmas. He’s been eyeing this for awhile. Can’t beat Best Buy for Black Friday sales and offers on phones. Great price and ordered from the comfort of home.

    I would recommend this to a friend