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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 1138 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also highlighted the positive aspects of its screen size, design, and performance. While some found the price to be high, most concerns centered around minor issues with the charging port and Bixby features. The phone's storage and memory options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,138 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the S9 and I love it. I upgraded from the S7 edge so pretty much same phone but upgrades. It is smaller than the S7 so I should have gotten the S9 plus but I can deal with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone. Does what it's supposed to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi calling has made my life better. I have horrible service where we live but great internet service so having wifi calling feature on this phone has saved my marriage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting familiar with this phone has been challenging. My 5s was much more user friendly. I didn't need this phone as my other was just fine. If I can't figure out all the changes I may go back to my old phone. Best Buy service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung makes great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Galaxy S phones on and off going back to the S3. All of the phone I have had have been reliable. This one has improvements in camera and speed, the screen is great also,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife, it's a huge Upgrade from her Galaxy S6. Samsung listens to it's customers and the market and they deliver beautiful devices every time. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truthfully the only reason I bought this phone is because it is purple. I love the color. It works just as well as my last phone. I'm still getting used to the newer features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Around Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4-year old LG G3 phone served me well, but the Galaxy S9 has exceeded my expectations with the speed, display quality, and feature set. I am very pleased with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these phones. One for myself and one for my son. Very easy to use, was able to transfer All my information including call history from my old phone with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone but issue with them NEW. Voice mail and e-mail did not work properly. Had both phones replaced and 2nd set of phones had same issues but Samsung rectified issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the new S9 now that I am back in the US. The transfer was easy and the technology I have on this far exceeds the wife's Iphone 8 Plus we bought at the same time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9s rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bnb live this phone. I am a samsung user but my old one couldn't handle my use. It took a bit getting used to taking a screen shot. I love the face recognition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent but camera is a bit disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features and the size of this phone. I thought the camera would take better pictures in dark conditions, but that doesn't seem to be the case with my phone. I've tried various modes and still not real satisfied with the results. All else has met my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Samsung Galaxy, it is the newest. The only two features that are not as nice as the previous models is the voice to text and the alerts / notifications. They are too different and annoying. The voice to text / dictation in general is not as good as older models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S4 to this S9. Some of the features are the same as my old phone, others I am still learning. Once I get used to using it I think I will be very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is great, accessories are just ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, lives up to the promise but the screen protector I got makes it super difficult to use the screen. Have to press hard and intentional to type, causes many typos. Marble pop socket is super cute and functional but one of the little clips has already broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the s6 active, and definitely needed a new phone, after 4 years. This one is very similar, but better. Definitely need a protective case though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had an IPhone so this is a huge learning curve for me. There are a lot of features I do like about it though. I can customize it to my preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone but most anything I had from my S5 is an upgrade! Love the quality of the pictures! Only thing I do not care for is the rounded screen edges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to believe that such a small device can hold so many possibilities. Amazing! Reminds me that the technology of the Dick Tracy comics of my youth is here today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S series just gets better each time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the Samsung 3 ...then 5,7 and now my most favorite the S9. It is so smooth and the graphics are so bright and clear. I hate to put it down.

    I would recommend this to a friend