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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,219 reviews
  • Rated 5 out of 5 stars

    The camera sold me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera features on this phone! It's definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it but haven't had it long enough to find any pain points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest Galaxy continues the string of excellent phones by Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this phone so far. Have not had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. This was an upgrade of a S6, nice to have a faster phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys the S9 due to ease of use, the features are awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design and fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks good and runs apps quickly. The only problem is the curved screen that is a problem finding a screen protector for. Small complaint, but one nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and nice color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the infinity screen! The face recognition feature is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It's easy to change phones I wish the camera selfie was better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had great luck with this phone everything works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many improvements and quality you expect. Samsung makes a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed this phone no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade to a newer model and this one fit the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I got it because of the color and it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great features. I will still recommend over apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of this phone is so cute and it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is great except: 1) Battery life was greatly reduced after last update 2) I don't think the camera is as great as advertised. My LG camera was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone, great capacity and velocity. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good working phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone but battery life is not what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and son love this new phone for everything they need

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Galaxy! We're so happy that you've found the perfect phone for your wife and son. Thanks for letting Samsung be a part of your family. ^Elizabeth Samsung