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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,219 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is well worth it. I'm happy we upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is well worth it. I'm happy we upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed a new phone and this is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife and i now each have the s9 couldn't be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size for my small hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, everything runs smoothely. I've had the phone for sometime now and am satisfied with its performance and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone overall just hate the jack for headsets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the button for the volume is a little annoying...its kinda flush with phone & I think it makes it hard to use with or without a case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still good though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo it is small, but that's ok for some. The downfall is that it doesn't have the camera that the plus version has. This is ok for some, but a bummer in my gifting situation. All touch screen is good for some, myself included, but a bummer in my gifting situation. Catch my pattern? It's still good just not as much for the person i gifted it to. Make sure you look for the options you truly want and you should be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade. Went into the store and took 20 mins and I had a new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good current tech phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with great reception and clear talk. I have had some difficulty getting the apps from my S7 transferred properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy 9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but a little fragile being all glass. Love the phone just wish it was not all glass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera on the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is satisfactory since I upgraded from S4. Very similar to S4. There are too many advertisements distracting during use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1wk in and Not sure if it's the phone or the screen protector. I have to push everything multiple times to get it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with is the Camara on the selfie setting using snapchat looks very different than from a different device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good upgrade for a responsible kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 17 year old. It seems pretty fragile but it's been fine so far. She's pretty responsible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool new phone. The color options are good. Heavier than previous models. Not many options to change or delete apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Screan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a powerful device but I don't like the placement of the fingerprint scanner and hate the Samsung's software skin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont change if you have S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the S8 it is the same thing, minus side sync. Will not work with side sync and no replacement yet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, if you don't get a lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one due to crazy display issues which could not be resolved with software updates.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, nice buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of my 3 I bought that day that had a lil trouble booting up. I figured it out on my own. No biggie

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the S7 and so far so good. The only complaint I have is not having the physical home button

    I would recommend this to a friend