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Customer Ratings & Reviews

Your price for this item is $636.99

Customer reviews

Rating 4.8 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size, available features, and generous storage options, with some noting the improved performance and sleek design. However, some users expressed dissatisfaction with Bixby and the charging port. A few customers also felt the memory could be improved and that the phone wasn't significantly different from its predecessor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,219 reviews
  • Rated 4 out of 5 stars

    Great phone in the price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fixed between Apple xs and Samsung S9 but finally bought this phone. Looks sleek and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is awesome - I just wish the battery would last through lunch time without needing to be recharged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable the phone is lightweight and has great screen displays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase the Samsung - Galaxy S9 64GB - Midnight Black again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good next phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung Galaxy phones for my past several phones. Just keep upgrading because they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO FAR SO GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M NOT DISPLEASED WITH THE PHONE. I HAVE BEEN BUSY AND HAVE NOT HAD A LOT OF TIME TO PLAY WITH IT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I've always been a android/Samsung user. The s9 is a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone us very similar to my glaxy S7, takes some getting used to for the menu buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product I do not do complex stuff on my phone but this gets any job done I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good. still learning about the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera! The phone is easy to use but I still am learning what it can do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son and it's OK. Good bright screen and seems to function well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Minor Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I got a defective product, but I am unable to set the sound volume and have it stay. It will randomly reset to top volume. I am also unable to set the exceptions for when it's on Do Not Disturb. Otherwise it seems like an okay phone. I would recommend it as it could be a defective phone and not a normal issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my son and he is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, usual Samsung quality. my son loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love almost everything about it but mobile service not as good as my last Galaxy phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 3 out of 5 stars

    Can't delete sprint apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't delete bixby, or other sprint apps..........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides good protection. Combine this with a screen protector, and your golden!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased for my daughter, she is happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size phone, good graphics. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use. Has a decent camera, nice graphics. Good quality phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Galaxy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the galaxy phones. Each one is better then the other. I will never switch.

    I would recommend this to a friend