Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
SM-G960UZDAXAA
SKU:
6253419
Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,590 reviews
  • Rated 4 out of 5 stars

    Good phone but small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but small. Trying out android from iphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to make the switch from Apple iPhone to Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is slippery from time to time but overall great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple or Samsung.? So I went with Samsung this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look and features of Samsung s9. Nice one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartphone so I have a lot to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new GS9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO easy to set up! Definitely recommend - buy it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung Galaxy as 9 from the Samsung Galaxy S7. I believe the Samsung S7 is a much better product and easier to use I'm not really thrilled with the new model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like old phone much better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go back to Samsung 5 quality. Cheap looking and do not like curved screen. Phone is slick and easy to drop. Getting more like Apple. Hate that cause I don't want an Apple phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working good so far. Voice calls are a little choppy though. Could be because it is unlocked though. You have to pay the service provider the same amount as everyone else but you dont get the same perks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Taking pictures is not too clear for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i knew someone that had this phone. Its not for me. Its doesnt give you enough time before it goes into sleep mode. Too many press or click just to get to the main menu. Its not a play friendly phone in my opinion

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Camera is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is good. The phone heats up so high that I couldn't hold it. Some icons are insentitive.I took it back but advised to call android. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing parts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open package in excellent condition, it said that it would come with all the accessories but its missing the headphones, the pin to open the SIM card and all! Apart from this, phone is excellent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switched from iphone and still learning apps and n

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as intuative as iphone so still adjusting to apps and navigation. Smart switch moved all my contacts over so that was easy transition. Need apps downloaded on mac to sync.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was wonky. Never really worked right. And we have other phones that are the same model. This one seemed bad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick with AT&T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an unlocked version due to Best Buy not having any AT&T models in stock, they told me all features would work. Not all features from AT&T will work on the unlocked model, like wifi calling or visual voice mail. Stick with an AT&T phone if you want all features to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone, however the beveled edges of the screen make it hard to type some of the characters in the corner. Also the Bixby button is annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Features, Not A Fan of Android

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simple, I just don’t like the Android operating system. The interface is ugly and clunky. It had a great screen and audio though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK phone, not totally impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have investigated more about the unlocked phone. I have Verizon and couldn't have the family smart plan to restrict my child's phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it turns on and off. Gave this as an xmas gift but not to happy with the glitches.

    No, I would not recommend this to a friend