Customer Ratings & Reviews

Having problems to set up. After 3 hours, till working on it. So far, review is neutral. Phone was expensive and no phone is worth the price.

This was my third replacement using the protection plan, the second one had an issue with the camera

I love the color. The only issue I have so far is that I can no longer create custom text message alerts formy contacts.

The phone is great the screen likes to come on in pocket but good all arounf phone

It is a great phone . Very comfortable ,amazing display. My only problem the battery it doesnt last long

Supposed to be good phone , but not so sure yet, having issues with it when I send messages to people.

Overall good. Works well so far but became slower after few days of use

I like the look and feel of it. Screen and viewing is crisp, but not much different than the 8

I hate that all these ads keep popping up on my phone but other them that it's a great phone

I Ordered phone online on 23rd Nov. Got delivered on 4th December. But it was already open with already having some fingerprints. I called Best buy & they re-shipped new phone. But ultimately i lost my time. Hope this time Best buy will deliver box pack product

speaker is not very good, messed up microphone when I took pictures under water

When you get used to apple, other devices feel like it’s not user friendly.

Decent phone but overpriced. Very poor battery life.

Almost no difference with S8,the addede feature was the slow motion!

Not as good as the 8's versions. I returned it for the Note 8 again.

I was sold a used phone instead of a new one that I paid for

Going back to my iPhone. I had a lot of hope for this, but I was disappointed with the facial recognition only working in certain light conditions which made just getting into the phone a cumbersome process, the bluetooth connection to my fitbit and my home lock was weak and delayed and sometimes did not work without reset. Weak bluetooth compared to my iPhone which always just works. The curved screen causes extended case costs. If all a curved screen does is look nice and cost more, that doesn't justify getting a phone with a curved screen! The wireless charging is terrible. The phone has to be out of it's case and placed on the charger just right or it doesn't charge or charges on and off and makes a lot of annoying noise. I got to the point, after only 3 days, I had to take it back.

Really bummed they left out person assigned ringtone option...

Missing several key features from previous S5. Cons 1. Cannot delay or schedule future text messages or emails. 2. No voicemail option unless you pay for virtual voicemail through your phone carrier. Pros 1. Face Recognition for locking phone is only difference from S8

When using speaker option it breaks up for the oth