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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,929 reviews
  • Rated 5 out of 5 stars

    Great phone, no problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have come with a booklet of instructions and information on what the phone can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They transferred all my data from my old phone and got me set up to go. Good salespeople.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of glass, need a good case to protect it. To many things preloaded on phone, always asking to do things when you are trying to use the phone. I wish you could turn some of it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who helped me were outstanding very nice and took time explaining everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, but hard to type the words out with the glass protector on it. If I've turned up sensitivity and made letters bigger. Just not getting better. S7 was not like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Samsung phone that finally died. Good product. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9 Android

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has worked well for two years on the Verizon platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my s7 so I upgraded to this s9 while it was on sale. Love the camera upgrades!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone for the Wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted her to a awesome phone but she wanted one that wasn't to large in her hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and was just what I was looking for at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both this phone for my wife who not very technical but she loved the smart switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive and a little larger than I expected but great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone that takes great pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Samsung Galaxy S7 to S9, the difference in picture quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for even older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this phone for my husband and he hates learning new things, he loves the phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cell Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats out the iPhone in every way. Quality, price, durability, dependability, reception,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to please teenage daughter!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone when my S7 finally hit the grave. Excellent upgrade and great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Samsung galaxy s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone. Still learning how to use it but she is happy child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell I ever owned, very fast beautiful screen and Bluetooth 5.0 works great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to come back to Samsung after a 2 year hiatus with a Pixel XL. Excellent phone!

    I would recommend this to a friend