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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,929 reviews
  • Rated 5 out of 5 stars

    My Favorite Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classy, sleek, affordable and keeps up with my fast fingers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, but the sales people sold me a screen protector that was horrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the phone. It is smaller than my old one so it is taking some time to get use to the keyboard. Still learning all the features and where everything is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my 3rd Samsung phone from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone from Best Buy! The camera is way better than previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone, I am able to use it right from the start out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung devices never seem to disappoint. Very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice screen colors and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone . Best buy was also $200 than Verizon which is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not an iPhone person, I recommend this phone as a solid alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to replace my samsung galaxy s5. Great price on this one at best buy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need the upgrade. It's the same as my S8 except for the camera? S8 broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love samsung products. Got in on good promo and was quickly taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung Galaxy phones in the past. The upgrades on the s9 are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced the s7.slight improvement. needed to upgrade every 2 years as part of program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it 2 years later. Going strong...no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done it again! Every iteration of the Galaxy just gets better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Glad I chose this phone when I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stuck with Samsung for a new phone. So far very pleased. Like the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. this phone has lots of products for the phone. love samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome features. Not for novices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This device has the networking capacity not expected in a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service in best buy 100 % recommended good phones

    I would recommend this to a friend