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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,929 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great quality, love it! Love the purple color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this phone it’s a dramatic upgrade to her S3 or S4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to new phone, but so far love it. Have had galaxies on the past and switched to another brand only to return . Battery life could be longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast wireless charging,awesome screen,great price, awesome deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a minute to find my usual features but after that, away we go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung! What else need I say. Best phone it there period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set-up and transfer contacts from iPhone to samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clearly a best update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of finding apps. It has the features I liked about my past phones. The calendar app keeps me in touch with events in my family and friends lives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall phone.......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its color goes with everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rose gold is underrated. Its gold so it's always classy and with the pink hue it gives it gust enough bling to show how fashion conscious you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my kid, she upgraded from an s6 and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and the S9 is an amazing phone would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but the shield has already come off. Maddening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great picture quality. The night photos are even good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I upgraded from an S6. It was a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone. very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No.issues at all with this phone or any apps associated with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As with all samsung products, great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have is that it is the slickest phone I have ever owned and what I mean by that is that is slides out of my shorts, pants, hands etc.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would LOVE this phone, but the curved edge screen makes it very difficult to text. The glass screen protector already cracked - just from being in my SOFT purse pocket. I'll live with it, but not sure I'd buy another. It's been a while since I had a Samsung and I think I'll go back to Motorola next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the cost of the phone I have no complaints presently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Level Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always felt I didn't need to upgrade. My old S6 did everything I needed. I should have upgraded ages ago! No complaints about Verizon, switched from Sprint!

    I would recommend this to a friend