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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    What you'll expect from a Samsung phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone an awesome upgrade from the J3. Love everything about it. More memory, better camera, better feel. Just an overall better phone. I would highly recommend this phone to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone, the camera is amazing and the size isn't terribly big. It does have a USB-C charger rather than the USB mini, but it doesn't bother me because there is no right or wrong way to plug it in

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    best phone, great camera, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a great cell phone; easy to use, great camera, reliable. And, remember, that iPhones actually use Samsung parts, so that provides more proof that it's a great piece of technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife to this phone and she loves it! Enhanced functionality with ease of use and a crystal clear display. So much faster than her prior phones. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a replacement for my iPhone 6. I had my reservations but the s9 is surprisingly agile with outstanding resolution. It was fairly easy to transition from the iPhone 6 to the s9 since the s9 has incorporated many user friendly features. Good camera and quite fast. An excellent value for android users.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Our favorite Galaxy yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy's continue to improve. The screen and features on the S9 are leaps above the S7. The Screen is a perfect balance of size and handling. The resolution and speed are incredible. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to this phone from an S7 Edge and really like it so far. Although I have not tested all of its capabilities, it seems to be faster and more responsive than the S7. Even with the case, it is slightly smaller than the S7 and easier to put in a pocket or purse. Plus, it's easier to hold if you have small hands like me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the S9 from the S6 and absolutely love it. The S9 is much faster than the S6 and the battery life is amazing. Definitely recommend to anyone who likes Android and Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    sleek technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S7. Screen is slightly curved and took some getting used to. Battery life is great. Photos are awesome. Slow mo mode is a cool feature. Was an easy transition, glad we did it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great deal for the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good camera and battery life. Really like the fact that you can add a micro sd card and increase the storage size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I like this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operation is not much different from my old Galaxy S5 so the learning curve was easy. I like this phone. Right now, battery lasts two days without recharging. Pictures are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a phone that was 3 generations old. I love the S9 - haven't tested all of the features but so far I can say it operates MUCH faster & takes good pictures in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    A True Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S7, and the difference is amazing. So much quicker, so much more powerful, longer battery life. And unlike the iPhone, Samsung still includes a charger and earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone to the galaxy S9 and I love it. The photos that it takes are great and I feel the phone has a lot of features that my iPhone didn't. I'm very happy that I switched.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S4 and it was time to get a new phone. I tried the IPhone XR for a few days but decided to stick with Galaxy S9 . Great camera and so easy to use. Definitely glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone on sale for my daughter. The camera is amazing. The phone's battery lasts -- even through my daughter's use. Plus, it has the fast charging feature. Great device!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very reluctant to get another phone but deal was too good. After purchase, have really enjoyed the phone immensely. Has a lot of great features. Fast and has plenty of GBs for use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    This phone is great the camera is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Samsung S4 it was a great phone in its time but this one is so much better the battery life is great the cam is way above and beyond what I expected Great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Stellar Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone as a replacement for my wife's S8. What a difference! It seems much faster, the camera is better and has a few more features and more importantly, my wife is happy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great replacement for my Galaxy S7 edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great the battery lasts longer then the S7 edge battery. The phone is smaller but has more usable screen. It is great. I would recommend this as an upgrade for anyone.

    I would recommend this to a friend