Customer Ratings & Reviews
- Model:
- SMG960UZDV
- SKU:
- 6251805
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.
This summary was generated by AI based on customer reviews.
Love the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good phone to have. Best phone ever!!
I would recommend this to a friendNew phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My only problem is learning how everything works since I upgraded from a Galaxy 6 and things operate much differently.
I would recommend this to a friendHard to learn all the features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first android phone and it was hard for me to figure out all the features. I still have much to learn but I am so happy with it.
I would recommend this to a friendI like this phone. It does what I need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish phones were less expensive, but this phone replaces my previous Galaxy which lasted through years of use and served me well.
I would recommend this to a friendGood phone but hard to find all the changes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone but little help from instructions to complete the transfer from old Galaxy phone. Several icons in different places.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Haven't had it long enough for it to have any problems. Not a big fan of the edges on it, but so far its been great.
I would recommend this to a friendNice phone but I have to get used to it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had an iphone and I have to get used to this samsung. Some things are better but there are features that I miss.
I would recommend this to a friendSo far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s great. I’m a little slow on the tech end of things, but once I figure out a few more things I’m sure I’ll love it!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this phone for others to buy...
I would recommend this to a friendGreat Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Galaxy S9 phone is much faster, with more storage /RAM as well as beautiful--I have the violet purple edition. Love this phone!
I would recommend this to a friendScreen too narrow
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features on the phone worked fine but the screen was too small/narrow for me. Would be fine for younger person.
I would recommend this to a friendPretty phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is nice but the screen protector doesn’t stay on and the phone turns off certain settings on its own sometimes
I would recommend this to a friendCool Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the same phone and received this one free for my husband. Takes a while getting used to an Android, but good phone.
I would recommend this to a friendNice phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good phone, but it is not wide enough. I had s 5 before which is better in width. Length is more compared to s5.
I would recommend this to a friendPricey but great phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I luv this phone but it is certainly not worth the price, but then the I-phone is definately not worth the price either.
I would recommend this to a friendSo far so good but too much junk on it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Traded my S7 in on this. I like the S7 better. This phone comes with a ton of stuff that is just battery draining junk.
I would recommend this to a friend- Cons mentioned:Price
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On he expensive side but having the same bugs and problem as the cheap ones...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there DDDD. We understand how frustrating that may be. You can try performing a software update on your device to see if that helps fix the issue. I have provided a link with the troubleshooting steps. http://www.samsung.com/us/support/troubleshooting/TSG01001149/. if you are still experiencing issues with your device, feel free to contact us at 1-800-samsung. Thanks for reaching out to us. ^Monique
Good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family always gets Samsung. Best phones are the market. This one is no different. Great phone for the money.
I would recommend this to a friendPrefer Apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from an iPhone to see if I would like this better, but I still prefer the iPhone. Just a personal preference.
I would recommend this to a friendsolid phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a good deal. the phone works but it does have a learning curve to do some of the more intricate things.
I would recommend this to a friend