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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,929 reviews
  • Rated 4 out of 5 stars

    Great phone, not perfect though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. I have found the speakerphone is terrible. Some other minor inconveniences, but overall a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first phone was lost by UPS but BestBuy sent a replacement right away and it Looks nice and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased phone we got a good deal although i prefer apple products. To me samsung is not as user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone so far. Learning curve was short. Would have given it 5 stars except I haven't had it that long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera has a lot of functionality and the resolution is great. I have not had any issues with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 80 year old mother uses this phone, I think next time I will get her something less complicated but she using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked Samsung products. I had the samsung galaxy S7 prior so this is more of an upgrade to my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung has come a long way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the old iterations of the Samsung phones, OS is much better but I still prefer stock android

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month, I'm still trying to adjust to the edges when texting. I seem to have fat fingers on this phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone. I'm not fond of the edge features and it makes screen protector vulnerable to cracks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's not for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beautiful color. The only problem I have with this phone is it is too sensitive. It's not for a beginner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Iphone and ultimately ended up back to Samsung. In my opinion it's a much more user friendly phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to figure out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use, but overall pretty easy. Sound does get garbled at times when using hands free device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lot of Phone and Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use all features. Got and downloaded S9 and S9+ manual from SAMSUNG after a great deal of searching and calling. Finally connected with SAMSUNG tech in CENTRAL AMERICA who sent me the link. Not a happy camper here. Link should have been provided with the phone quick guide but was not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my favorite android phone. Lots of changes to adjust to going from an S7 to an S9 but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The planned obsolescence required that we acquire replacements for our S4 phones within a month of each other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My third Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with the S9. However, if I figure out how to get rid of the constant ads, I shall be much happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but not crazy about the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great but I don't like how the screen's edges are rounded which is just an aesthetics thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard it touchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key board is touchy was out of purple so got gold Keep getting odd extra screens prior to unlock lots of ads

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the latest and greatest. Easy to use. The coral blue color is different than advertised.

    I would recommend this to a friend