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Customer Ratings & Reviews

$599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,929 reviews
  • Rated 4 out of 5 stars

    Having problems transitioning from my old phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone would be so much easier to learn if so much be as wouldn't pop up and interfere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mom and she likes it. I prefer IPhone, but this is great smart phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for Grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy at first due to the phone dying but after I replaced it, I was very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice but cost alot.it works like it says,i was going to buy two but the cost was to high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to this phone, but so far so good. Don't really get the edge display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Switch from S6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very few issues with this phone. The transition from my Samsung S6 was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this phone, I really liked my LG but a phone is a phone. oh well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits in hand well to use one handed texting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this phone ideal for using 1 hand to text and go through apps. Very clear screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happyshopper

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great cell phone. Screen cracked easily but phone still works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone. Exceeds my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the phone appealing appearance, the phone works very well and meets my need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works flawlessly. Battery life isn't as good as they claim. But love the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the S6 upgraded to 9. Love it. Did not want to switch to I phone. Love samsung

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits the Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, don't need the latest bells and whistles, Great upgrade from my Droid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love having a new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to know features. Wasn't able to Smart Switch my calendar entries, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little slippery to hold on to with the curved edge, but with a cover it is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built in battery is a drawback, but camera is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adjusting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of change ... and all these new phones without an actual button to hit to engage are getting on my nerves. My fault for getting old I guess. The "general area" you have to hit to turn the phone on is not as responsive/sensitive to touch as I would like. I have to hit it just right and press hard ... annoying

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little more complicated than my older phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little more complicated than my older Samsung. Takes great pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S9 Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not disappoint! I loved my S7 and I think this is light years better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love camera options and picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last phone I bought was a S6, so excited to use the newer features on the S9

    I would recommend this to a friend