Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 2,929 reviews
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband phone it's the first time hes had a smart phone and hes loving

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much difference from my last phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Samsung products for more years than I can count. Still a fan, even though I think they are priced too high. Very little changes from model to model so I don’t understand the price increase. Lastly, I think they are planned for obsolescence, my last phone would not hold a charge for longer than a few hours. Shameful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Samsung S6 and the difference is great. Really like the edge feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy 9 Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is a great phone I'm enjoy learning new things I think you would like it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a up grade from Samsung 7.There is a lot of good changes to this new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its new?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a new phone, nothing amazing about it. Huge upgrades if you use an antique.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone to choose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with new S-9, however I wish it had more instructions on how to use the camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy phones and this is no exception. Great phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating Mess

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone with great features, but kept overheating and touch screen wouldn’t react to touch. Finally displayed message “U. I. not responding” and gave me voice of close or wait. Touch screen would not accept input for either choice. Finally got a new phone on warranty. Keeping my fingers crossed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great pictures quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great picture quality. It does more things than I have even tried to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Are use it for all my business needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved this phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was much better than the S10, I wish I wouldn't have upgraded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone performance as expected. No complaints. Would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard going from Apple to Android, but getting the hang of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is fluid and has good transition speed while playing games etc.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, We appreciate your feedback. ^Ash Samsung

  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone and is a very good protective unit for your expensive phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone!! I enjoy the sleekness and easy operating system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok, nice phone it workd just fine, nice color of case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third samsung phone in family now and best deal was found through Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No issues. Phone held up well for a few years

    I would recommend this to a friend