Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 2,929 reviews
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has always had a Samsung phone because they are easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I like the functionality and I like the responsiveness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item, work well, my son love it. Clerk was nice and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone . I wish it had the pen feature .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very by happy with my new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy S9 is a great phone. Color is just me! I really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my old phone. This one fits my wireless charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone although charger port is different than my other s9

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but I hate Samsung customization

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I hate Samsung customization otherwise phone is beautiful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great phone for my daughter she loves this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller than my Note 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving my new S9, however it's smaller than my Note 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    expected more from camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera has a lot of extras but basic use its about the same as s8

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    exc. camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little hard to navigate,apps move from page to page,overall a 8.5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok a little small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I like it. Still getting used to it. So far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Under review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Samsung phone, still trying to learn the technology

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, there! Thank you for leaving a review and welcome to the Samsung family! Our customer support team is available 24/7 so if you’re ever looking for some helpful tips or tricks, please feel free to follow us at: Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Video Chat: Samsung+ (https://play.google.com/store/apps/details?id=com.samsung.oh) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash Samsung

  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife on a whim and she loves it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm starting to like it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a struggle getting my e-mail account set up. I have spent hours on the phone with different people who really didn't know what to do. No one at Best Buy, Samsung or Spectrum knew how until I found the guy who fixed. He worked for Spectrum. So finally the problem is over.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Samsung Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. Nice graphics. Lots of great new features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of functions I haven't even got to yet! so much to learn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new phone compared to my older Galaxy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all Galexy 9 is very good cell phone, love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchase two phone and one went outside as a gift.

    I would recommend this to a friend