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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,929 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an IPhone to a Galaxy and am so glad I did. The battery is so much better as is the camera and other features. Goodbye to the apple!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S6 to an S9. It's faster and very similar to the S6. They're making good use of the curved screen. Do not like Bixby- she's now disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Galaxy 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a Samsung since I had a galaxy 3. The 9 has an awesome camera and the size is a smidge smaller but more screen space so really the same in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Galaxy 9 Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 9+, and my wife has the 9. We both love them. They are fast, smooth, great screens, wonderful cameras, and the wireless charging is the coolest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great. Long battery life and love the amazing night time pictures it takes. Everything about it is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast and great screen quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast, great screen quality, though typically have to charge battery nightly with normal WiFi usage and very light call time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent Pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S6, fastest processor. Plenty of space for pics. Nice to have the option of expandable memory. If u like taking pics, this is the phone to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Forever Changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a dedicated Apple user for over a decade and when the latest and greatest continued to disappoint, I was ready for a change. Samsung's Galaxy S9 was a fantastic choice--I love the limitless possibilities of widgets that I can put on my screen, so I no longer need to find my apps. The camera is SO gorgeous, it takes beautiful photographs that outshine the iPhone X camera by miles! My only complaint is that my carrier minimizes my MMS usage, but if you're not with VZW then you may not have the same issue. Overall, I don't think I'll be going back to the iPhone again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great, powerful, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does tasks very fast. The display looks amazing. The fingerprint scanner lets me access my phone quickly. The camera takes amazing pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    As good as previous Samsungs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old's first phone. Probably a bit overkill for that age, but hopefully will last him quite a while. Can't wait for the S10!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Galaxy owner for years, and the S9 does not disappoint, the camera is amazing and the updated features from my previous S7 was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I continue to grow with the Samsung Galaxy S family, the S9 continues to improve their design, ease to use and the camera quality and features!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sleek design great clarity and service is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures my service through Verizon is awesome love the sleek design of the Samsung I also have a Samsung camera and I can sink it with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality smartphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my old Samsung and glad I did. Good hand size, screen quality and storage. And the discount at Best Buy saved me money over buying at VZN.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone. Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone, great camera, and Samsung Pay is unbelievably convenient. And for $20.50/mo this phone is a great deal when compared to $41/mo for an iPhone X

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was in need of an updated phone and she prefers a smaller screen versus the plus size. She loves the camera and the phone does everything she needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, my wife and I love the increased memory and speed of this phone over our previous S7's. Super easy to use and very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast with everything, hd screen which is good for photos and video. Detailed images from camera and it comes with high quality AKG ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of the easiest phones I have ever used. All apps are easy to find. Camera takes great pictures. I love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great android watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Samsung watch; easy to use; big enough screen, but not too big

    I would recommend this to a friend