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Customer Ratings & Reviews

Your price for this item is $599.99
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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,929 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    New phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Samsung phone has a great camera and easy to use. Love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and good features along with a very good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a s6 to the s9 and love it! I was worried I wouldn't like not having the home button at the bottom of the phone but I actually like not having it! Easy to use and takes great pictures. I also find that when playing music, watching something, or when talking on the phone the sound is much clearer. Still learning the different features this phone has.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures and easy to use. Great upgrade from the Samsung 6

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Super fast response. Everything you expect from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Android Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the Galaxy S9 , runs really smooth. screen is gorgeous! i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the black one I bought. Fast, good camera, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great! It has a good camera and easy operation!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad that you are enjoying all the great features, Rachel! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the advanced camera and updated apps. easy to read curved screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera. I like the features. I have the gold phone by bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fits in you hand very nicely, screen is great and very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and useful. Never froze or lagged once also amazing battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to the s8 with smoother processing, better camera and better signal through Verizon really enjoying it so far but not much different from the s8

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Switch From iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, easy to use, great camera, easy transition from iOS to Google

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wow! This is truly an upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reciently picked up the new Galaxy S9. The battery blew my S7 apart. Staff at Stewart location was apologetic and very helpful. The face recognition on the phone is great. The screen resolution is better than my TV. I have sent personal emojis with hilarious response. The battery lasts 24 hours + , and my friends at B.B. say the battery won’t blow up! This phone is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    great Samsung Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Samsung S5, the S9 is so much faster and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Nice Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, keeps charge for hours, easy to use, and clear screen

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! Easy to set up what I wanted. Takes awesome photos!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the extra gigs and the speed of this phone. Best phone sofar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from iPhone SE to the samsung s9. Let me say that this S9 has way more functions and is more customizable then apple products. I've only had this phone for a week but I am so glad I comment back to android. It was so easy to import my accounts, photos and contacts. Samsung made this process simple and fast, and you don't have to plug into a computer like apple.

    I would recommend this to a friend