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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,929 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my phone purchase. Great camera and strong battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. Awesome new features and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best camera I've ever seen on a phone. Super slow motion is Awesome. I traded in my note8 and haven't regretted it. If you d9nt absolutely needthe Spen then this isthe best samsung phone to date.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best camera I've ever seen on a phone. Super slow motion is Awesome. I traded in my note8 and haven't regretted it. If you d9nt absolutely needthe Spen then this isthe best samsung phone to date.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best camera I've ever seen on a phone. Super slow motion is Awesome. I traded in my note8 and haven't regretted it. If you d9nt absolutely needthe Spen then this isthe best samsung phone to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase due to breaking my old phone. This one has a few more features making my work easier. It is a little bit longer--not a problem so far. The charging plug does not fit the plugs I have at home though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is an awesome phone, love the camera because I have taken pictures with it while the car is moving and the pictures come out perfect and not blurry. And I really love the lilac color

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design - Camera takes great pictures and like the new features

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Smart Phone for a Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fast, responsive, and does everything I need a phone to do. If you prefer a smaller phone that is easier to fit in a pocket, you can't do better than the latest samsung model. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues improve their cell phones! I have bought nothing else since the release of the Galaxy series. The functions operate quickly and I love the camera. Looking forward to the 11

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deliberated back and forth between the S8 and S9. Best Buy was running a special on the S9, through Verizon, that had the S9 costing less than the S8. No brainer. The phone is so clear and takes such great pics.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My sisters phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my sister and she really enjoys it compared to the Samsung S7 she had, can do lots more than her S7 could, but of course that cause it’s a newer model... technology is always advancing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are quite happy with the new Samsung S9 phone and its camera with the new features. Would have loved to benefit from a better deal that was offered 2 weeks after our purchase but could not take advantage of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! I went to Best Buy to just replace my 5s, and ended up purchasing the 9. Everything from data transfer from my old phone, to ease of use on the new one has made the transition perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from S7, definitely worth it! Does everything I enjoyed before and more, better battery life. Transferring between phones the EASIEST it's ever been, took minutes! Some cool eggs to find too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Another great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a change between the S8 and S9. A little change in the overall size is what I like. If you like having yhe newest model this is for you. If you can't quite afford it, the S8 works almost as good.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Smooth Operator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an S9 to replace a Note 4. There's a learning curve but it is a smooth operator. Not a user of all its capabilities, but wanted speed and capacity to handle selected apps. Price was good, too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This phone is awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement for my old Samsung phone and it is truly 100 times better. The pictures it takes are unbelievable. If you are thinking of getting a new phone, I highly recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the new color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works much better than my S8. Battery is so much better, charges faster and holds a lot more. Absolutely love the new rose gold color so much I got a clear case so it wouldn't take away from it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Samsung Galaxy S6. The S9 holds a charge for a full day. I was charging my Samsung Galaxy S6 at least once during the day and then I charged it again at night. The S9 is very easy to use.

    I would recommend this to a friend