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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed an upgrade from a old htc phone and this was the perfect fit for him. He loves the features and the sound is perfect. I even play with it when he not looking lol.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    beautiful cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new cell phone is slim & handy, and the Sunrise Gold color is beautiful. It is a much prettier choice of color than used to be offered. Unusual & delicate at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes this phone because of the color and also because it was a smooth transition from her S7. This one has a great processor and is faster for what she likes to do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone with an outstanding camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from a Galaxy S6 to the Galaxy S9 and was surprised of the differences in the cameras. The functions were a little different but it didn't take long to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the S7 Edge. I like this phone so much more. I really like the thinner size to it. So much easy to type one handed. The facial recognition is really nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pretty much the same as the S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent really noticed anything different from my S8 yet. Was told the camera is better but I haven't really tested it out too much. Always a great product though with the Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung 7. The new features on the 9 are amazing. You have to take a night to play with all the new features but because this phone can do so much more than my last.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice upgrade from a S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the new features it offers, expecially the camera. The only thing I wish they had was the button in the middle like the S7. Thats going to be hard to adjust to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an S4 to an S9. I think that I am still in a bit of shock. This phone is so much faster, and I love the security and optimization features that keep it running well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for a week, I'm very happy with the phone. I've had Galaxy phones in the past and have loved them. I'm not a huge fan of the curved edges, they occasionally get in my way and are a bit touchy. I love that it still feels like it has a home button due to the phenomenal haptic feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who does not want an iphone ever, this is one of the best choices on the market. Sleek, fast, extremely usable. I highly recommend this as the phone to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this phone when her S5 died. She loves it. It hasn't had any issues and it takes gorgeous pictures. I have one ordered and cannot wait for its arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Galaxy Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great upgrade from an older Samsung model. The phone runs so much faster and smoother plus the pictures look great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleased so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints. Battery life is good. Coverage is also good. I know that is more of a carrier issue but it works better than my old Galaxy 5 in the same places.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Takes awesome pictures. Never knew how easy it was to actually understand everything on a phone. Still learning so much phone is offering. Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a S7 and hated it. This S9 is one of the best phone I have owned. Battery life is great. Yes it'll say and only at 50% at the end of the day. Charges fast also, 1 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy Transition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. The transition from 6 to 9 was seamless! I am addicted to the droid platform. Easy to use, right size, and it connects to my CRV and android play.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on sale. The phone is impressively fast and is able to handle not only all my calls but all my games. Picture quality and photo quality is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    easy port, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 is a great phone, does everything I want and the battery meets my needs (normal daily use text, internet, pics, browsing and I have 70% remaining end-of-day)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced S7 with this phone. Some nice new features for the price point. Have had good luck with Samsung phones. The S7 fell in the lake otherwise I would still have it.

    I would recommend this to a friend