Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,929 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to reluctantly replace my S7. The S9 is a nice improvement and the battery life is fantastic. I can usually go the whole day without needing to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's great Seamless transition, pretty much, from the S7 to this one. Been two weeks, and I love how fast it is, especially compared to the S7 I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Galaxy S7 and upgraded to the S9. The upgrades in this phone are unbelievable and the camera is unreal. I’m glad I upgraded to this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exceeded All Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 weeks of use, this phone has exceeded my expectations. Quite frankly I cannot find anything to complain about. The camera is ions better than my S5.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a year and a half now and it still works great, love the camera and all the features this phone offers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Samsung ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as an upgrade to a Galaxy S4. It blows it away. The camera is really sharp and the apps run smooth. Better than even my S7.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Improvement Over Galaxy 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Galaxy 7. The edge screen is a nice touch and screen resolution seems to be higher. The camera is also a huge improvement over the 7's.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My huband loves Samsung's products and here is another great one! Sound quality and camera specifics are phenomenal - recommend to anyone looking to upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was for my wife and she loves it. She actually likes the size over the note but enjoys many of the features it has. Especially the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my Galaxy S5 which was a great phone for me. The battery lasts a long time and the phone seems very well made.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tigger, we are happy to hear that this phone is such a good fit for you. Thank you for continuing to be a loyal Samsung customer. ^Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest Samsung galaxy gives the iPhone a run for the money. I’ve always thought the camera was better. I got this for my wife and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Galaxy S8 because of audio issues when on calls. So far, I'm loving my Galaxy S9. Great sound, great camera, quick response in apps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the phone for only 2 weeks, but love it so far! Great pictures, better reception, even through my home’s plaster walls, no more dropped calls!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Galaxy and they continue to provide great phones. Had a little trouble linking to my gear fit but I'm not the best tech. Battery lasts good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. She was, and is, very comfortable using this big upgrade in phones. She loves all the new functions and the camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a simple smart phone user. This phone works as expected without any flaws. The added memory definitely helps the phone continue to work smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Samsung user here. Love the phone so far. Not quite sure I love the Bixby button, I may just turn that off since Google Asst works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung Galaxy S9 and am totally satisfied. Many more features than my previous phone and the additional 64G memory was a additional plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy phones murder iPhones with features. Unfortunately it is hard to work with if you’re a Mac/iPad/Apple Watch user

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great reason to upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of new features and easy to use. The camera takes excellent pictures, light weight. I would have upgraded sooner if I knew how great it would be.

    I would recommend this to a friend