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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,929 reviews
  • Rated 5 out of 5 stars

    loving the samsung s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far loving my new samsung s9. best buy employees were the best with my purchase of my new s9. it was much easier at best buy than at verizon. just a much better experience. the phone is awesome. i was replacing a much older samsung phone and the best part was the ease of transferring all my data (emails, calendars, etc) from my old phone to my new phone. Samsung has an app that makes this so so so easy and quick. best thing ever.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes excellent videos and photos. I bought the phone just before a vacation. It was great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the phone 2 yrs now, no issues still going strong and battery is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have each had a Samsung Galaxy S9 since June. Very easy to operate and no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great looks, great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Galaxy S9 is awesome. The camera in snap chat is a little slow to respond sometimes, but over all great quality. The purple is beautiful. It fits my hand the same as the S7 did. I love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    One of the best S series phones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3, S Series cell phones over a course of many years, and I believe this S9 to be the best yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the S7, so it's a much better phone. The battery is pretty decent, more than a full day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the S7, so it's a much better phone. The battery is pretty decent, more than a full day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Samsung fan! Upgrade from the 7 Edge and has most of the same features with lots more memory!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung Galaxy S9. It's very good deal. Camera, photos and videos are super good qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my galaxy phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has some nice new features added to it since the S8 and the AR Emoji's are fun to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beautiful phone and needed upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. fast and great battery life. Was a much needed upgrade from an older LG phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Samsung - Galaxy S9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung - Galaxy S9 is working fine. Can not believe VZW still adds a ton of bloatware

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality and good audio voice; good maintenance programs to keep my phone running fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would put this smart phone up against any. Awesome camera and so much more. Apple eat your heart out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My first smart phone-love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was intimidated at first but am getting adjusted to all the features it has. Love the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use, Beautiful clear pictures. I like that you can use extra memory for photos.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom. The bigger screen helps her read texts and such. Samsung is always reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the S6. Camera takes really good pictures. Videos look really good on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an S6 and this S9 is nicer better screen excellent battery life. The upgrade was well worth it.

    I would recommend this to a friend