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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    first time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Samsung, this phone has awesome sound and the pictures are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of the phone, very sleek. Loved the accessories it came with also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a phone, has a great camera does what expected it do . Make calls and take pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best upgrade yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than my old phone. I had the S5 and this one is far easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good smartphone. Definitely good upgrades from the S7. Excellent camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo's great features if not looking for a note this is the next best thing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera on my new Samsung S9! It's almost like using my professional dslr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has to be the best I've ever had no issues yet very happy with it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Chuck! We are so happy that you have found the perfect mobile device, being the Samsung Galaxy S9 (64GB) for you and your cellular needs. Thank you for letting Samsung be a part of your family! ^Liz Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sister. She loves it. Amazing pictures and overall nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    galaxy s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone long battery life like it a lot think its better then Iphone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for myself and it has been beyond my expectations with the photos

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good performance. Lots of features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S9 is a very good phone and compares very favorably against the S10. Price is a big factor, but many of the features are similar. Save some money and go for the S9.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty seamless upgrade.from an S8 S9. Great camera. Purchased larger SIM card

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far...so good. But, I miss the real HOME button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is nice. But I miss having a physical HOME button. Also, I find doing screen shots very difficult with this unit. I liked the ease of my S7 much better for screen shots.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have ever owned. Charge lasts a long time. Easy to use. Great apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use and clarity of image is amazing. Expanding storage is a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone so far. It seems easier to navaigate than my old phone. I am not a Samsung or apple phone person. If a phone works foe me than that is what I go with.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone, camera takes beautiful pics. lots of bells and whistles

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, hate bixby! It pops up even when you're not touching the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has lots more features than I even no about Still learning how it works.

    I would recommend this to a friend