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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,929 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Purchased Samsung S9 cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the versatility of the cell phone. Best phone I've ever had

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a daycare and take pics many, this camera far exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and getting it thru Best buy is cheaper that going thru Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone on the market. High res screen, great camera, stereo sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the camera!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,Nice upgrade from the 7S. I’m a fan of the Samsung Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I needed a new phone, works well just like my last 3 phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung galaxy s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this purchase. Functions well. Plenty of memory for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes good phones and transferring from the old to the new is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is easy to use and has all the features I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone and excellent camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It is better than the iPhone I originally had.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Takes good pictures and love the updates from the Galaxy 6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thin sleek design. Best phone produced by Samsung this far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and takes great pictures. I have always liked the Galaxy line.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung S9 Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable as well as a very sturdy case and easy to attach to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung S9 Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable as well as a very sturdy case and easy to attach to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice camera, nice interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work, slender, and very nice interface. My best phone yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Samsung from apple. Very happy with phone. Camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is one of the best Samsung phone to date. Great camera and feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is of good quality and price was excellent! Camera is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great,pictures are awesome.the service at the time of sale was great

    I would recommend this to a friend