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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,929 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smartphone and camera on market today. Excellent screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best phone ever and fast delivery and no problem loading

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    upgrade time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone from Samsung. Don't like the apps that are preloaded from phone company and samsung that cant be removed. Takes nice clear pictures

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and fast. Nice feel and does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very happy with this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fantastic. Really a upgrade. Great technology.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy S9. The camera and videos are high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves his new device! It's easier to hold than the s9+

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Great taking pics. So clear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only pet peeve about this new phone is how they reduced the width. I like my S5 which was wider. S9 is small and it is slippery if you do not have a case cover. I do not like the glass is round and is a little higher. If the cell fell it would crack unless you get a really good case cover. Also S5 was user friendly. I can do things on that phone so quickly. S9 has a lot of loop holes that you have to get into just to change a setting, texting, calling, EVERYTHING! I feel I have to go around before I can finally get to what I need to do. I do love how very clear the picture is from S9 camera. S5 camera was not very good. Otherwise I like this cell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Works like older Samsung Galaxy phones but better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. This is my second Samsung and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great battery life and has satisfied my needs thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Galaxy is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great camera and lots of space to store pics

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definately an android fan! This S9 just up'd the beliefs.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and takes great photos. A big upgrade from the S7

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is really great Loving it so far, so glad I upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works much better than the previous version did.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love is phone. I love the camera. I have the best buy gold one

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has such a great battery life. Screen is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. I like the way it feels. Takes great photos.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Small and easy to use! Very powerful

    I would recommend this to a friend