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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,929 reviews
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Very fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. Apps run very fast. Haven't used the camera too much. Only complaint would be that it's so sleek it's kind of slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Faster and better camera, fair battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better camera, fair battery life, feels good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone with great features, great camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his phone. What I like about Android phones over iPhones is that it doesn't slow down to the point that I have to get the new version. My son has this Galaxy S9 and I have the Galaxy S8+, and I still enjoy my phone as much now as I did when I originally got it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even in Europe. Great phone camera quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to use and a nice step up from the 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone/camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S9 is quite a feature-packed smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use, great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive and the camera takes really awesome photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This a great phone, i love the purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new camera and the new color, i love mt galaxy s9

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use apps. Great pictures. I like the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great everyday phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and good apps for everyday use - lighweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Galaxy 9! The customer service from Best Buy was quick, easy and no games, unlike other stores where I had tried to make a similar purchase. I was able to take care of everything online. I was able to manage delivery of my phone even though I work full time. I had a very positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very pleased w/phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to operate. I had no problem w/bixby love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone ... plenty of new features to learn

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds, user friendly, crystal clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, fast with a nice screen and features

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest and best phone out. I'll always buy galaxy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Samsung phone. Love the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like the phone-not they keypad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast phone with good battery life. HATE the rounded edges of the keypad-very hard to hit accurately.

    I would recommend this to a friend