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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,929 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Like the phone-not they keypad!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast phone with good battery life. HATE the rounded edges of the keypad-very hard to hit accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S-9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitchin' phone, great screen, fast & takes good pics.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Has a great battery and excellent graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone without the hassle of holding a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hard working phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can do a lot and does not use much battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and service advisorwas great good deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to prior phone, very easy to learn how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting it all set up. Easy self set up. Love

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone lots of features great camera too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S9 is sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone excellent camera works really nice. Woo

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great and has an awesome camera. Yes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to set up and use. Was a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing! i love everything about it!!

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    Overall, pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't upgraded since the S6 so this was nice. Bixby sucks hard and I wish you could get rid of it completely though...

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, fast, and great clarity. Fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love the lilac purple color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S9 camera feature takes beautiful photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Samsung product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to buy a new phone because I'd been so happy with my current Samsung, but decided it was time to upgrade after four years. I'm delighted with this updated phone and its increased storage capacity! MY RECOMMENDATION: Purchase a sturdy phone case with enough of a lip that it protects the curved screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. Has an excellent camera too!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but great so far. Awesome battery life,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S9 Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new and improved camera! great pictures

    I would recommend this to a friend