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Customer Ratings & Reviews

$599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,929 reviews
  • Rated 5 out of 5 stars

    Samasung Smartphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android phones - the best selection is Samsung S series. I love the Galaxy note with the big display and stylus pen that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was running a great holiday special so I got this for my son to replace his Samsung S6 (which he loved) and got the same reaction -- he loved this one too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice upgrade from the S6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade my S6 due to the battery going bad. Choice was pay $60 for a new battery installation or upgrade. Looked at the S9 and was very impressed with the advances it has. Not thrilled on the curved glass face, but overall I think this will be a nice acquisition. Just hope it isn't brittle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one when I upgraded my girlfriends phone. It is nice to have the latest tech. There was a problem with my first one where the screen stopped recognizing the swiping motion. I brought it back to Best buy and after a little bit of a hassle got them to replace it. Now it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to like it. She wanted a phone with all the functionality of a top line phone without the price tag. Still feels and works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves how this phone works. She also loves the color of this since her last Samsung didn't come in this color option. We are definitely a Samsung family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the employee that helped me throughout the process of purchasing my new phone. She was very polite patient and knowledgeable on the merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had an older model Samsung. He is very happy with the brand and as much as we wanted him to switch to Apple he decided on the s9. He is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great! I was unsure about the curved screen at first but it works. I love the split screen capability. It also fits my hand better than my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many different brand phones but I've never been happier than with my Samsung Galaxy phones and the S9 does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a bit overpriced for my taste, this product works very well. There is a bit of a learning curve. But I hope to keep the relationship going for at least 5 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone because my other phone was cracked. Good phone still using today. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better size than the plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the plus which I did love but the sometimes the size and weight was a downfall. The S9 is going to fit my needs better and I'm glad I switched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung S9 Gold & it is elegant and chic, even AT&T didn't offer or carry it in stock. I got a great deal through Best Buy, even better than AT&T!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a first phone for my 13 year old daughter. She of course loves it. I'm still using the Galaxy S6 they will probably upgrade soon as this is much nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed my 2yr contract with Verizon and Best Buy had special offer for this phone and now paying less than my old phone per month. Great phone and great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an upgrade since the Galaxy S5. Wow, what a difference! There is so much more to this phone that I think it will take me a while to figure it all out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone. Only con is that you HAVE to get one with curved edges. They have yet to make a good screen cover for a curved edge phone that I can find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone. Only con is that you HAVE to get one with curved edges. They have yet to make a good screen cover for a curved edge phone that I can find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Incredible Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone Samsung has ever made. My only complaint would be keyboard responsiveness however this is mostly caused by a glass screen protector.

    I would recommend this to a friend