Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S9 64GB's camera quality, battery life, and ease of use. Many also appreciate the screen size and the phone's overall performance and features. However, some users express concerns about the Bixby virtual assistant and the phone's price point. A few also mention pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,929 reviews
  • Rated 5 out of 5 stars

    Sunrise Gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this phone and this color especially. It's so pretty. I got a clear case so it can still shine. Plus Best Buy had the best price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery not so great for me.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone except for one thing and that is the battery has never lasted long for me. I'm not even one it that much for the battery to go down as much as it did. But over all I can say I would purchase this phone again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New model for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many new features to learn . Keyboard can be enlarged which I like. Don't like new cord which is not compatible with other cords and power chargers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    S9

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! I haven't had any problems. It was cheaper at best buy than buying it from the actual phkne company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade for my moms Galaxy S6 Edge and glad we waited for this device. It continues to impress us and the screen and features are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone x. Couldn't be happier with the new phone. Takes a bit to get use to but overall an excellent experience so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S9 64gb Phone - Gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is very surprised how well it works compared to her old phone. Great product. All the latest technology and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the way to go! Water resistant, ability to add more storage, exceptional security, fast charging, etc. You won't be disappointed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S9

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well nothing is excellent when it comes to cell phones. I like my S9 and still learning more about it. I have had a few times that it froze on my and I had to reboot it each time. Yet overall it's been a good phone to have and I am not giving up on it no time soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone, although the curved glass is a very sleek look my hand often rubs the side causing the screen to change on accident. I think the S9plus is the way to go, but for the price this is a great phone, love the face recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a huge upgrade from my S6 after 2 years. a bit different and integrates everything - which is good and bad, depending. but short learning curve

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the sale price and long held batter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just disappointed that they removed a few features where you could completely customize the phone and messages and you can't search for the gifs you want to use by using keywords, only categories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 9 surprisingly good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Samsung 5 replacement. The 9 has all the bells and whistles. The intuitive calendar and great agenda weekly feature. Super fast, solid apps, Bixby good but has a few learning curves. Would recommend. Price is exceptionally high; which phone isn't?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S9 nice device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Motorola fan but this time I diceded to give it a try to the Samsung Galaxy S9. Is fancy and nice finished phone. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Samsung phones over the last four years and every new one I get is better than the last. The S9 is an excellent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Galaxy line of phones. Had an S4 which was awesome but I used a friends fast charging cord and ruined the battery. The S9 is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to find someone that actually had the phone in stock. Good price, quality phone, it was a good upgrade from the S6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on two phones and tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the great help the employees in the store provided me with. They were very knowledgeable about what department they were over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my phone from the j7 and so glad I did. Haven't looked back. The S9 is a great quality phone and it fits perfectly it my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from an iPhone which took a little adjusting. I know ask myself why did it take me so long to switch. A much better phone,

    I would recommend this to a friend